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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10569 reviews)

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4.86

Based on 10,569 reviews, last reviewed 16th Apr 2025

900% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Metro bank I love metro bank I have been a customer since I was 11 years old they are a great financial institution but over the last year they have removed some... Read more Reviewed on: 16th April 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10569)

Review of the Metro Bank, Current account:

The stuff I love about metro bank

Metro Bank is a highly rated bank that has received numerous positive reviews from its customers. They are known for their exceptional customer service and innovative banking solutions. If you're looking for a current account that is user-friendly, efficient, and reliable, Metro Bank may be the perfect choice for you. One of the standout features of Metro Bank is their commitment to customer service. They understand that banking can be a complex process, and their staff are always ready to help with any questions or concerns you may have. Their branches are open seven days a week, making it easy for you to get the assistance you need when you need it. In terms of their current account, Metro Bank offers a range of benefits that make managing your money simple and stress-free. Their mobile app is intuitive and easy to use, allowing you to check your balance, make transfers, and pay bills with just a few taps. You can also set up alerts to keep you informed of any important account activity. Metro Bank is also known for their innovative approach to banking. They were the first bank in the UK to offer coin-counting machines in their branches, making it easy for you to deposit loose change. They also offer instant debit card printing, which means you can walk out of a branch with a new debit card in hand. Overall, Metro Bank is a top-rated bank that offers excellent customer service and innovative banking solutions. If you're looking for a current account that is user-friendly and reliable, Metro Bank may be the perfect choice for you. Reviewed on: 11th April 2023

Metro bank

I love metro bank I have been a customer since I was 11 years old they are a great financial institution but over the last year they have removed some great features that other banks didn’t have to offer such as their in store card printing service which was very convenient in the unfortunate incident of losing a card instead of having to wait for 5 working days to get a new one I could pop in store and get a new card within 5 minutes and another unfortunate thing with metro bank is their operating hours they used to be open from 8am to 8pm 7 days a a week but over the last years they have reduced their hours significantly and are also now closed on Saturdays and Sundays Reviewed on: 16th April 2025

Great bank very secure and very good customer service

Great bank very secure and very good customer service Reviewed on: 2nd April 2025

Brightest smiles around, love the branches.

Never had any issues with them ever, always super polite & smiley whenever I visit a branch. Love the fact they cater so well for dogs too! Reviewed on: 2nd April 2025

Good service, not a charge from Europe.

Good service, not a charge from Europe. Reviewed on: 25th March 2025

One of my favourite banks

Banking with metro bank for over 10 years. Customer service from all staff (phone and in branch) are excellent and English speaking. Atomsphere in the branches are unique and friendly. Queues have always been minimal. Quick and easy to get new bank card when lost, relaxed and trendy service but safe and secure. Everything is easy to set up from ISA's, savings to current accounts. Reviewed on: 19th March 2025

always answer my queries with one phone call, hardly...

always answer my queries with one phone call, hardly ever have to wait for the phone to be answered, are brilliant Reviewed on: 7th March 2025

No waiting for replacement debit card

I lost my debit card. Popped into the bank and they issued a replacement straight away. Staff were very pleasant and efficient. Reviewed on: 1st March 2025

Most friendly on line banking services banker

User friendly services easy to navigate and excellent customer care never disappoints Reviewed on: 27th February 2025

Was good before but now have fees for payment abroad

Was good before but they changed now there is fees now on payment abroad which wasn't the case before Reviewed on: 27th February 2025

Excellent Current Account

Never had a problem. Staff are friendly, helpful and patient. App is very useful for general banking and spending reviews. I'm a very happy customer. Reviewed on: 26th February 2025

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