Smart Money People Logo

Metro Bank: Instant Access Savings reviews

4.92
Based on 481 reviews, last reviewed 12th Jun 2025
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
3 star
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I’ve been a customer for many years now and have had... I’ve been a customer for many years now and have had zero issues which is what you want from your bank. Reviewed on: 12th June 2025
sammansell1296@gmail.com's avatar
[email protected]

Latest lowest rating:

1

Dont know arse from elbow Total cowboys, but hey if you don’t need the bank to do anything other than just get wages paid in and withdraw. Anything else is above what they are ... Read more Reviewed on: 3rd April 2023
Ben William Easom's avatar
Ben William Easom

About this product

Metro Bank Instant Access Savings reviews (481)

Review of the Metro Bank, Instant Access Savings:

Awesome

5
Immediate printed debit card, good customer relationship Reviewed on: 4th April 2023

Easy access!

5
I can easily save, but also move my money across too all my metro accounts with the click of a button! Having the savings account means when I go out I can move money between accounts to limit my spending. I love it. Reviewed on: 4th April 2023

Great bank love it,have my savings with metro

5
Amazing customer service experience! My experience with the service is always great.and my kids love going to the bank with me because of the lollipop sweet Reviewed on: 3rd April 2023

Seamless banking

5
Metro comes across as an open and confidence inspiring organisation minus the stiff necked pompous staff at other places. Their app is excellent . Banking needs are catered to seemlessly Reviewed on: 3rd April 2023

Good customer service

5
Metro bank have the best customer service Reviewed on: 3rd April 2023

Brilliant service

5
The staff are helpful,polite and are always smiling. Reviewed on: 3rd April 2023

Very good service

5
entartained by frienly and helpful staff Reviewed on: 3rd April 2023

Easy Access Bank

5
Easy to open account and easy access to everything whether online or at branch.. and very convenient for it’s opening hours . Reviewed on: 3rd April 2023

great service

5
very friendly and helpful staff. Reviewed on: 3rd April 2023

Real people giving real service.

5
I opened a savings account with Metro Bank completely online there’s no hitches or problems. I was impressed with the service online and the ease of using the app. When I finally visited the bank, I was so impressed with the attitude and helpfulness of the staff. They welcome and help as you would expect to be treated by someone who owns their own business. It is always a pleasure to go into the branch and get treated like a human by real people. Reviewed on: 3rd April 2023

Discovering the renaming tool of the account

5
I never knew it was possible to rename a bank account. This has ensured I can leave a gift for my two kids one day for them In their name. Reviewed on: 3rd April 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Metro Bank?

  • Travel Money

    from Metro Bank 4.95 from 38 reviews
    Metro Bank
  • Young Saver

    from Metro Bank 4.89 from 392 reviews
    Metro Bank
  • Current account

    from Metro Bank 4.86 from 10570 reviews
    Metro Bank
    View all products