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Monmouthshire Building Society: Savings reviews

4.91
Based on 1,166 reviews, last reviewed 19th Dec 2024
40% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
7%
3 star
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0%
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Latest highest rating:

5

Reinvest in a matured isa Visited Cardiff branch to reinvest in a fixed rate cash isa.Cashier consulted her manager who then went through the process with me in a courteous an... Read more Reviewed on: 19th December 2024
Graham F's avatar
Graham F

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
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Steve

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1166)

Review of the Monmouthshire Building Society, Savings:

In branch service review

5
Friendly staff, local shop, access to real people. No need for passbooks on ISAs, just annual statements and internet access to accounts. Reviewed on: 25th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

5
Plenty of branches. Service from Adele was great. Reviewed on: 2nd November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed onto Adele. Response date: 12th December 2024
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Monmouthshire Building Society

In branch service review

5
I found the staff in the Swansea branch very helpful (Adele). Also, to be able to come into the branch and talk to someone face-to-face was excellent. Reviewed on: 2nd November 2024

In branch service review

5
Local and convenient. Joanne at the Risca branch was very helpful and knowledgeable. Reviewed on: 2nd November 2024
Reply from Monmouthshire Building Society Thank you for leaving a review for Risca branch. Your feedback will be shared with Joanne. Response date: 17th December 2024
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Monmouthshire Building Society

In branch service review

5
Local, friendly, efficient, informative service. Mandy was very helpful. Reviewed on: 2nd November 2024
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. Your feedback will be shared with Mandy. Response date: 17th December 2024
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Monmouthshire Building Society

In branch service review

5
Very friendly and helpful staff. Reviewed on: 2nd November 2024
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. Response date: 17th December 2024
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Monmouthshire Building Society

In branch service review

5
I like dealing face-to-face with excellnt staff like Mandy and Nicola who are helpful, friendly and informative. Excellent to keep branch in high street. Reviewed on: 2nd November 2024
Reply from Monmouthshire Building Society Thank you for your positive feedback. Your comments will be shared with Mandy and Nicola. Response date: 17th December 2024
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Monmouthshire Building Society

In branch service review

5
Friendliness of staff is superb. Reviewed on: 2nd November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 12th December 2024
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Monmouthshire Building Society

In branch service review

5
Friendly, professional, helpful staff. Clean and tidy branch. Reviewed on: 2nd November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 12th December 2024
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Monmouthshire Building Society

In branch service review

5
Always good, competitive rates compared to the banks. Could improve the online banking system though. Reviewed on: 1st November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 12th December 2024
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Monmouthshire Building Society

In branch service review

5
I like that the Monmouthshire is nearby and the staff are friendly and helpful. The rates are higher at maturity too which is nice. Reviewed on: 1st November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 12th December 2024
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Monmouthshire Building Society