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Monmouthshire Building Society: Savings reviews

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4.88
Based on 2,777 reviews, last reviewed 31st Oct 2025
3% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

In branch service review Patient explanations. Plenty of time to study options available. Notification please if rates go up. Reviewed on: 31st October 2025
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Latest lowest rating:

1

In branch service review Andrea was so helpful and explained everything. Reviewed on: 30th October 2025
Verified source
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2777)

In branch service review

5
The welcome-ness/warmth, friendly/connecting staff, easy explanations. Reviewed on: 6th October 2025

In branch service review

5
Its good you can speak and see someone on a Saturday morning and its not online banking. Staff are fab spoke to Lisa today. Reviewed on: 4th October 2025

In branch service review

5
I felt that the annual review was sometime in a language that financial professionals might understand, bar an ordinary investor. Also too many acronyms were used. Reviewed on: 4th October 2025

In branch service review

5
Local branch, with helpful staff (Morgan) also makes great coffee. Reviewed on: 4th October 2025

In branch service review

5
Very convenient being in centre of village, very helpful staff. Reviewed on: 4th October 2025

In branch service review

4
Very helpful and friendly welcoming. (make nice tea). Reviewed on: 4th October 2025

In branch service review

5
Personable friendly and patient staff!. I would like to thank Catherine (Swansea) in particular for her kindness and understanding when closing my account. Reviewed on: 4th October 2025

In branch service review

5
Customer service exemplary - Adele was most helpful with a number of accounts I had queries on. I like that I can call into the branch and have a passbook to keep. Reviewed on: 4th October 2025

In branch service review

5
Great customer service to my disabled girlfriend by Tess, Thank you Tess. Reviewed on: 3rd October 2025

In branch service review

4
Antony was very helpful and patient and answered and many questions. Reviewed on: 3rd October 2025

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