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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.78
Based on 2,965 reviews, last reviewed 29th May 2026
65% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Time well spent Most helpful and good advice. Rationisaled numero accounts . Reviewed on: 29th May 2026
R m's avatar
R m

Latest lowest rating:

1

The Issue 8 Regular Saver account has been the most... The Issue 8 Regular Saver account has been the most difficult account I have EVER tried to open; despite being a past, satisfied, MBS customer and sti... Read more Reviewed on: 27th May 2026
Adoniram's avatar
Adoniram
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2965)

In branch service review

5
Face to face personal service. Mrs Noor gave easy to follow information. Reviewed on: 12th December 2025

In branch service review

5
Local branch - Eleri was really helpful and explained products so I could understand and choose the correct one for me. Reviewed on: 12th December 2025

In branch service review

4
I visited the above branch on 25/11 with my mum, who is the account holder, to try and reslove an issue where a cheque from my mums account, despoited had not been received. Alison and Anthony both went over and above to resolve the issue. Thanks to them. Reviewed on: 12th December 2025

In branch service review

5
Everything was explained in depth and with clarity by Morgan. Reviewed on: 8th December 2025

In branch service review

5
Easy to speak to people with a frinedly attitude and very informative. Local branchs. Reviewed on: 8th December 2025

In branch service review

5
The ability to go in and see someone, to discuss intrest rates and withdraw periods. Not many places you can do this. Reviewed on: 8th December 2025

In branch service review

5
Friendly advice and customer support Cath. Reviewed on: 6th December 2025

In branch service review

5
Happy with the personal Service. Reviewed on: 5th December 2025

In branch service review

5
By increasing your intrest rates. Evan was outstanding and should be given a salary increase. Reviewed on: 5th December 2025

In branch service review

5
Very helpful and took time to explain Evan was brilliant to deal with. Reviewed on: 5th December 2025

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