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Monmouthshire Building Society: Savings reviews

4.88
Based on 2,528 reviews, last reviewed 18th Sep 2025
29% decrease in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

We go to your agency in Clevedon. We go to your agency in Clevedon. They are always welcoming and know their stuff. I don't like putting passbooks in the post so handing them over to... Read more Reviewed on: 17th September 2025
John R's avatar
John R

Latest lowest rating:

1

Denied access to Regular saver account I first became Member, and opened an account, in 2001 and now, being '' old '', I find I am being discriminated against when I want o open your 6% Re... Read more Reviewed on: 18th September 2025
B S's avatar
B S

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2528)

In branch service review

5
Pleasant and helpful staff. Thank you Ginny. Reviewed on: 21st August 2025

In branch service review

5
Rachel I was very helpful today with setting up my saving account. Reviewed on: 21st August 2025

No fuss, helpful, easy to set up and understand.

5
No fuss, helpful, easy to set up and understand. Heidi was friendly gave us her full attention. Explaining and answersing any questions we had. Reviewed on: 19th August 2025
Reply from Monmouthshire Building Society Thank you so much for taking your time to write up such a lovely review for Heidi, we'll make sure to pass on your feedback. Response date: 19th August 2025
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Monmouthshire Building Society

In branch service review

5
Always get swift and friendly welcome when I walk though the door. Staff were swift, efficient and knowledgeable. Friendly service from Karen. Better customer service than other building societies and banks in the area. Reviewed on: 16th August 2025

In branch service review

4
Customer service given to me by staff - today by Vicky. Reviewed on: 16th August 2025

In branch service review

2
The branch is local, good reception. Reviewed on: 16th August 2025

In branch service review

5
Friendly professional service. Always feel comfortable in this branch. Reviewed on: 16th August 2025

In branch service review

5
It is very local. I can pop in when I need to the staff are lovely. Very friendly and professional. Reviewed on: 16th August 2025

In branch service review

5
Friendly helpful staff, good to be able to come into Branch to actual speak to someone. Reviewed on: 16th August 2025

In branch service review

5
Professional and personal service by Vicky. Reviewed on: 16th August 2025

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