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Monmouthshire Building Society: Savings reviews

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4.84
Based on 2,944 reviews, last reviewed 8th Apr 2026
89% decrease in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
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8%
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0%
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0%
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1%

Latest highest rating:

5

They are very helpful at the risca branch The lady I... They are very helpful at the risca branch The lady I spoke to was very helpful got me the best accounts Reviewed on: 7th April 2026
Caroline's avatar
Caroline

Latest lowest rating:

1

Useless Monmouth BS App In order to open a savings account with Monmouth BS you have to use an App which is sadly the way a lot of financial companies are going. Of course it... Read more Reviewed on: 8th April 2026
G L's avatar
G L
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2944)

In branch service review

5
Saw Vicky in Cardiff, Very pleasant. Reviewed on: 1st December 2025

In branch service review

5
Being local and friendly. Informative. Reviewed on: 29th November 2025
Reply from Monmouthshire Building Society That’s fantastic – we’ll make sure your comments are passed on to the relevant branch. Response date: 1st December 2025
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Monmouthshire Building Society

In branch service review

5
Caldicot branch is friendly. Andrea was very helpful. Reviewed on: 29th November 2025
Reply from Monmouthshire Building Society That’s great to hear – we’ve passed your kind words on to Andrea and the team! Response date: 1st December 2025
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Monmouthshire Building Society

In branch service review

5
Welcoming an friendly. Was able to answer all our questions. Reviewed on: 29th November 2025
Reply from Monmouthshire Building Society 4. It’s always nice to hear when our members are happy – we’ve shared this with the team. Response date: 1st December 2025
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Monmouthshire Building Society

In branch service review

4
Can have a laugh with the staff!. Reviewed on: 29th November 2025
Reply from Monmouthshire Building Society Thanks for the positive feedback! We’ve logged this and shared it with our service team. Response date: 1st December 2025
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Monmouthshire Building Society

In branch service review

5
I chose to use a building society with a local branch. I prefer face to face communication with David and the passbook. Reviewed on: 29th November 2025
Reply from Monmouthshire Building Society So glad David was able to help – we’ll make sure he see your message! Response date: 1st December 2025
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Monmouthshire Building Society

In branch service review

5
Very helpful. No appointments needed. Staff very professional. Would like to be able to transfer money with debit card. Reviewed on: 28th November 2025

In branch service review

5
Friendly, Professional, Convenient. Reviewed on: 28th November 2025

In branch service review

5
Being able to actually speak to someone face to face. Musarrat was very helpful. Thank you. Reviewed on: 28th November 2025

In branch service review

5
Can't find anything to improve happy with service received. Reviewed on: 28th November 2025

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