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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.69 (3007 reviews)

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4.69

Based on 3,007 reviews, last reviewed 22nd Sep 2026

4% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

Local convenient, like to see people face to face friendly staff and service. Reviewed on: 16th May 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 25th June 2025

In branch service review

Good friendly service, Brilliant service at Whitechurch. Reviewed on: 16th May 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 25th June 2025

In branch service review

Location, Convenient, Likes to support local businesses. Reviewed on: 16th May 2025

Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. We are so pleased that you had a good experience. Response date: 25th June 2025

In branch service review

Service I received today at Handpost was brilliant. Ellis was helpful and explained everything so well. Reviewed on: 15th May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it is great to hear your positive comments., we will share your comment with Ellis Response date: 25th June 2025

In branch service review

Called into Cardiff branch. Spoke with Ceri who was helpful and good to deal with. Reviewed on: 14th May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased that you have had a good experience. We will share your comment with Ceri. Response date: 25th June 2025

In branch service review

I'm traditional I like face to face service. I use paper not online - I like the fact you have passbooks - staff are good. Reviewed on: 14th May 2025

Reply from Monmouthshire Building Society We love to hear all about your positive experiences in our branch's, thank you so much or writing this comment. Response date: 25th June 2025

In branch service review

Local and friendly staff to talk to - they are helpful. Reviewed on: 14th May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased that you have had a good experience. Response date: 25th June 2025

In branch service review

Excellent service and brilliant staff. Reviewed on: 14th May 2025

Reply from Monmouthshire Building Society We’re really pleased to hear everything went well! Thank you for taking the time to leave a review. Response date: 25th June 2025

In branch service review

Exceedingly helpful, friendly and knowledgeable (Carol). Reviewed on: 14th May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it is great to hear your positive comments. Response date: 25th June 2025

The Customer Consultant, Jacki, was great: helpful a...

The Customer Consultant, Jacki, was great: helpful and professional, and everything was clearly explained. Reviewed on: 14th May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. We’ll share your feedback with Jacki. Response date: 14th May 2025

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Monmouthshire Building Society: Savings reviews

4% increase in 5 star reviews

20% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (3007)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

The Customer Consultant, Jacki, was great: helpful a...

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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