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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,972 reviews, last reviewed 12th Jun 2026
38% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Trip to Monmouth. The staff in the Monmouth branch were knowledgeable, helpful and friendly. Reviewed on: 10th June 2026
David 's avatar
David

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2972)

In branch service review

5
Staff very helpful and friendly. Brach is local to us. Reviewed on: 12th May 2025
Reply from Monmouthshire Building Society Thanks for taking the time to share this we really appreciate it. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Staff were very helpful and a top service from Vicky and Angela once again. Reviewed on: 10th May 2025

In branch service review

5
Our branch is very local for us get to as we are elderly. We like to deal with our affairs face to face. The staff are extremely helpful and patient. Reviewed on: 10th May 2025
Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased that you have had a good experience. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Local, easily accessed, Face to Face, Competitive rate. Reviewed on: 10th May 2025
Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. We are so pleased that you had a good experience. Response date: 25th June 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
The service your employee's provide is excellent. Reviewed on: 10th May 2025
Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. We are so pleased that you had a good experience. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
The information and the personal touch and advice. Reviewed on: 10th May 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, it is great to hear your positive comments. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Friendly staff and helpful. You could improve on app and passbook covers. Reviewed on: 10th May 2025

In branch service review

5
Friendly and local, location is convenient for us. Joanne was very clear and helpful opening out new account. Reviewed on: 10th May 2025
Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased that you have had a good experience. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Risca Branch, Friendly staff. Nice to deal personally rather than online. Reviewed on: 10th May 2025
Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased that you are happy with our services. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

4
The staff at Blackwood agency are always polite and helpful. Looking forward to the launch of the app. Reviewed on: 9th May 2025

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