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Monmouthshire Building Society: Savings reviews

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4.87
Based on 2,931 reviews, last reviewed 3rd Mar 2026
81% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
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nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2931)

In branch service review

4
Friendly, helpful, convenient at Chepstow. Reviewed on: 6th May 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, it is great to hear your positive comments. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Branches still operating where you can speak to a person. Reviewed on: 6th May 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, it is great to hear your positive comments. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Local, Branch - Knowledgeable staff. Reviewed on: 6th May 2025

In branch service review

4
(1 - because the customer doesn't recommend financial things to anyone), Friendly service, gentle efficiency. Reviewed on: 6th May 2025

In branch service review

5
Brecon-Sarah, Amazing easy to talk to. Reviewed on: 6th May 2025

In branch service review

5
The personal service at the Brecon branch was excellent and very friendly. Reviewed on: 6th May 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Very friendly, helpful staff. Time taken to explain everything. Sarah very helpful. Reviewed on: 6th May 2025
Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. We are so pleased that you had a good experience. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Friendly helpful advice, excellent to have this service in Brecon town. Reviewed on: 6th May 2025
Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. We are so pleased that you had a good experience. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
In Brecon and Sarah is very helpful. Friendly, helpful staff. Reviewed on: 6th May 2025

In branch service review

5
Having visited a number of B.S in recent days I decided on M.BS because of the clear instructions and information provided - the ease of making an appointment and the concise application of the society's products to my situation. Signed up because of the efficiency and courtesy shown by the staff in the branch. Reviewed on: 3rd May 2025

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