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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.69
Based on 3,007 reviews, last reviewed 22nd Sep 2026
4% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026
Kenneth's avatar
Kenneth
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

5
Good knowledgeable staff, local to home. Reviewed on: 17th May 2025
Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased that you have had a good experience. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Always exceptional service from the girls in Chepstow. Always friendly and knowledgeable and professional. A pleasure to visit the branch. Reviewed on: 17th May 2025
Reply from Monmouthshire Building Society Thank you so much, we’re really pleased to hear everything went well! Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Oliva was very helpful with my transfer, very prompt. Reviewed on: 17th May 2025

In branch service review

5
Staff are very friendly and helpful. Interest rates are competitive. Reviewed on: 17th May 2025
Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. We are so pleased that you had a good experience. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
We like that it is local and employs local people supporting the community. Reviewed on: 17th May 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Chepstow is easy access - nice staff and Naomi is helpful as all staff are. I prefer passbooks and face to face. Reviewed on: 17th May 2025

In branch service review

5
Excellent customer service. Adele was very helpful and did my ISA application during the service. Reviewed on: 17th May 2025

In branch service review

5
Professional and friendly - staff are more than willing to help and answer questions . So far I am most impressed especially with David when I opened and ISA today. Reviewed on: 17th May 2025

In branch service review

5
I like the local branches, its friendly staff and nice environment. In the case of the Risca office, It's very easy to park close to them. Reviewed on: 17th May 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Local, various branches in the area. Easy access. Eileen and Musarrat always very helpful and informative. Reviewed on: 16th May 2025

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