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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.69 (3007 reviews)

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4.69

Based on 3,007 reviews, last reviewed 22nd Sep 2026

4% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

My account is in Caldicot and Andrea is totally amazing. Reviewed on: 20th May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it is great to hear your positive comments. We'll share your feedback with your Andrea. Response date: 25th June 2025

In branch service review

The Caldicot branch is local to me and they have been very helpful since my husband died, especially Lesley. Reviewed on: 20th May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it is great to hear your positive comments. We'll share your feedback with Lesly. Response date: 25th June 2025

In branch service review

An important feature of Mon B.S is that it is local. Reviewed on: 20th May 2025

Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. We are so pleased that you had a good experience. Response date: 25th June 2025

In branch service review

Excellent professional and friendly customer service provided by Vicky. Highly recommend this building society to friends and family. Reviewed on: 19th May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review. We're pleased to hear that you had a good experience with us. We'll share your feedback with Anita. Response date: 25th June 2025

In branch service review

We could not cope without all the help provided by Sarah. She offers us support, knowledge and professionalism. She is a friendly face and is always a pleasure to deal with. Hooray far such a good member of staff. Reviewed on: 19th May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it is great to hear your positive comments. We'll share your feedback with Sarah. Response date: 25th June 2025

In branch service review

Good products plus friendly, very efficient staff. We moved from Noth Shropshire and are very happy with our choice. Reviewed on: 19th May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased that you have had a good experience. Response date: 25th June 2025

In branch service review

Niki and the rest of the team are just first class. Nothing is too much trouble for them, the new premises on Mono street are just fantastic much more welcoming than the old place. Reviewed on: 19th May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it is great to hear your positive comments. We'll share your feedback with Niki and the team. Response date: 25th June 2025

In branch service review

All the staff are very professional, knowledgeable and friendly. It is a pleasure to visit the branch. Reviewed on: 19th May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it is great to hear your positive comments. Response date: 25th June 2025

In branch service review

Ideally located, I like the face to face service. Reviewed on: 17th May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it is great to hear your positive comments. Response date: 25th June 2025

In branch service review

Great service from Olivia today opening up my new account. All the staff are very helpful. Reviewed on: 17th May 2025

Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. We are so pleased that you had a good experience. Response date: 25th June 2025

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Monmouthshire Building Society: Savings reviews

4% increase in 5 star reviews

20% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (3007)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

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