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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,972 reviews, last reviewed 12th Jun 2026
38% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Trip to Monmouth. The staff in the Monmouth branch were knowledgeable, helpful and friendly. Reviewed on: 10th June 2026
David 's avatar
David

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B
Visit provider site Read all reviews Write a review

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2972)

In branch service review

5
Anthony dealt extremely well with all my quires today with great care and attention to detail. I am very pleased with the service I have received. Reviewed on: 16th May 2025

In branch service review

5
Friendly helpful and always polite staff. - Sarah. Reviewed on: 16th May 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, it is great to hear your positive comments. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Very helpful member of staff - Sarah, All other members of staff are helpful with telephone appointments. All are very polite and considerate. Reviewed on: 16th May 2025

In branch service review

5
Local and accessible. Can deal in person. Friendly and efficient. Made to feel welcome. Reviewed on: 16th May 2025
Reply from Monmouthshire Building Society It is great to hear your positive comments, thank you for leaving a review. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Local, prefer not to go into town. Like to see people face to face. Reviewed on: 16th May 2025
Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased that you have had a good experience. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Local convenient, like to see people face to face friendly staff and service. Reviewed on: 16th May 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Good friendly service, Brilliant service at Whitechurch. Reviewed on: 16th May 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Location, Convenient, Likes to support local businesses. Reviewed on: 16th May 2025
Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. We are so pleased that you had a good experience. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Service I received today at Handpost was brilliant. Ellis was helpful and explained everything so well. Reviewed on: 15th May 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, it is great to hear your positive comments., we will share your comment with Ellis Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Called into Cardiff branch. Spoke with Ceri who was helpful and good to deal with. Reviewed on: 14th May 2025
Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased that you have had a good experience. We will share your comment with Ceri. Response date: 25th June 2025
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Monmouthshire Building Society

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