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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.69 (3007 reviews)

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4.69

Based on 3,007 reviews, last reviewed 22nd Sep 2026

4% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

All branches that I have visited are kind and helpful, all staff at Caldicot Branch provide high standard of customer service. Reviewed on: 27th May 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 19th June 2025

In branch service review

So helpful at Caldicot Branch, Andrea couldn't do enough. Reviewed on: 27th May 2025

Reply from Monmouthshire Building Society We’re really pleased to hear everything went well! Thanks for taking the time to share this. Response date: 19th June 2025

In branch service review

I went into the Caldicot Branch and what I liked was they did things in branch they didn't tell me everything was done online, I felt like a person not a robot. Reviewed on: 27th May 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 19th June 2025

In branch service review

Friendly and knowledgeable staff. Easy access to money if required. Reviewed on: 27th May 2025

Reply from Monmouthshire Building Society We’re really pleased to hear everything went well! Thanks for taking the time to share this. Response date: 17th June 2025

In branch service review

Friendly and efficient staff, Good advice. Reviewed on: 27th May 2025

Reply from Monmouthshire Building Society We’re really pleased to hear everything went well, thank you for the feedback. Response date: 19th June 2025

In branch service review

I have banked with Monmouthshire for years and have always been impressed with the service. Joanne was exceptional today as my fathers accounts needed sorting out. Reviewed on: 27th May 2025

Reply from Monmouthshire Building Society That’s fantastic – we’ll make sure your comments are passed on to Joanne. Response date: 19th June 2025

In branch service review

Access for private transactions always welcome. Reviewed on: 27th May 2025

Reply from Monmouthshire Building Society Thank you for leaving positive feedback. Response date: 19th June 2025

In branch service review

Very friendly staff. Local on doorstep not necessary to travel to Bristol. Reviewed on: 24th May 2025

Reply from Monmouthshire Building Society Thanks for getting in touch, we appreciate you taking the time leaving us feedback. Response date: 19th June 2025

In branch service review

I like the friendly and helpful service which makes business a pleasure not a chore. Also it is easier to ask specific questions in person where as an AI can mistake meaning. Reviewed on: 24th May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased that you have had a good experience. Response date: 25th June 2025

In branch service review

It is so lovely to be helped in banking from your very nice service at the desk, please continue this service it is so important. Reviewed on: 24th May 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 25th June 2025

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Monmouthshire Building Society: Savings reviews

4% increase in 5 star reviews

20% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (3007)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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