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Monmouthshire Building Society: Savings reviews

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4.91
Based on 1,894 reviews, last reviewed 31st May 2025
8% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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7%
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Latest highest rating:

5

Staff very helpful and informative. Staff very helpful and informative. Reviewed on: 31st May 2025
Steven John Haigh's avatar
Steven John Haigh

Latest lowest rating:

2

Savings Deposits As from 1st April -appropriately April Fools Day- payment into any savings account has to be made in cash, online or by setting up a standing order. I... Read more Reviewed on: 31st March 2025
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A H
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (1894)

Staff very helpful and informative.

5
Staff very helpful and informative. Reviewed on: 31st May 2025
Steven John Haigh's avatar
Steven John Haigh

Very good experience.

5
We were dealt with a friendly and processional attitude and Cathy was informative and knowledgeable. Reviewed on: 30th May 2025
Colin J's avatar
Colin J
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. We’ll share your feedback with Cathy. Response date: 30th May 2025
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Monmouthshire Building Society

We had a wonderful experience and Cathy was very hel...

5
We had a wonderful experience and Cathy was very helpful and a delight to deal with being very knowledgeable and pleasent. Reviewed on: 28th May 2025
Colin J's avatar
Colin J
Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased to hear that you had a wonderful experience with us. We'll share your feedback with Cathy. Response date: 29th May 2025
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Monmouthshire Building Society

The Customer Consultant, Jacki, was great: helpful a...

5
The Customer Consultant, Jacki, was great: helpful and professional, and everything was clearly explained. Reviewed on: 14th May 2025
Peter B's avatar
Peter B
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. We’ll share your feedback with Jacki. Response date: 14th May 2025
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Monmouthshire Building Society

Always a warm welcome at my local branch

5
Visiting Monmouthshire Building Society branches is always a very happy experience. I was a loyal customer of the Abergavenny branch until it closed last year, now I have to travel to Monmouth, but I always get a friendly welcome and personalised helpful service. Reviewed on: 13th May 2025
Fran B's avatar
Fran B
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We’re pleased to let you know we now provide a full counter service in Abergavenny at our Community Hub located at Town Hall, Cross Street. We are open on Tuesdays and Fridays between 10am and 3:30pm (closed between 1pm and 2pm). We would love to see you there! More information about our Community Hub can be found on our contact us page on our website. We'll share you feedback with the Monmouth branch. Response date: 14th May 2025
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Monmouthshire Building Society

Excellent service from new Manager Gareth Hicks and...

5
Excellent service from new Manager Gareth Hicks and his tutor.Very informative of your services and given in a professional and friendly way. Reviewed on: 30th April 2025
Brenda I's avatar
Brenda I
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society, it is great to hear your positive comments. Your feedback will be shared with Gareth. Response date: 30th April 2025
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Monmouthshire Building Society

In branch service review

5
Local and convenient, face to face with actual people which is more personal, Sarah has been a support from the start. If I have any issues she is the go to person, as she is always helpful and happy to chat and this makes things easier all round. She always has the time of day for me and is very knowledgeable which is what you need in a building society. Reviewed on: 30th April 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. We’ll share your feedback with Sarah. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Very pleasant and helpful. Thank you. Reviewed on: 29th April 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Local branch with v. helpful and friendly staff (Fran) Face to face human contact with helps to build community and customer loyalty which is refreshing when some nay other banks and B.Socs are closing. Reviewed on: 29th April 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. We’ll share your feedback with Fran. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Very informed staff. Very helpful and friendly staff. Reassuring that can put in cheques and discuss financial info with someone face to face. Fran is excellent. Reviewed on: 29th April 2025
Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

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