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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.91 (2181 reviews)

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4.91

Based on 2,181 reviews, last reviewed 17th Jul 2025

30% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Opening this account was easy and trouble free. Opening this account was easy and trouble free. It is always a pleasure to visit the friendly and efficient staff at the Blackwood branch. Reviewed on: 17th July 2025

Latest lowest rating:

2

Savings Deposits As from 1st April -appropriately April Fools Day- payment into any savings account has to be made in cash, online or by setting up a standing order. I... Read more Reviewed on: 31st March 2025

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Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2181)

Opening this account was easy and trouble free.

Opening this account was easy and trouble free. It is always a pleasure to visit the friendly and efficient staff at the Blackwood branch. Reviewed on: 17th July 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. We’ll share your feedback with our Blackwood agency. Response date: 17th July 2025

Opening New Account

Closing and opening new account was dealt with efficiently, quickly and by friendly staff who were fully engaged and offered a concise overview of the new account Reviewed on: 17th July 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave us a review, we are pleased to hear that you have had a great experience with the Society. Response date: 17th July 2025

ISA matured.

Had to go in to reorganise my ISA as it had matured. I wasn’t really sure what I needed to do or my options but Claudia was incredible helpful and made the whole process easy. Reviewed on: 16th July 2025

Very friendly and helpful & explained very thing

Very friendly and helpful & explained very thing Reviewed on: 16th July 2025

Reply from Monmouthshire Building Society Thank you so much for taking your time to leave us a review. We are so happy to hear you had a good experience in the branch. Response date: 16th July 2025

Branch staff always most helpful vv

Branch staff always most helpful vv Reviewed on: 14th July 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it's great to hear your positive feedback. Response date: 15th July 2025

TEN out of TEN

Very friendly supportive and considerate. The human touch! Reviewed on: 7th July 2025

Reply from Monmouthshire Building Society We are so happy to hear when our members have a good experience with us, thank you for leaving us a review. Response date: 8th July 2025

The best staff of any bank/building society

Antony helped my convert my child savers into an adult savers. He was polite, friendly and funny. He explained the process well and made the switch easy. Mr Edwards (I think) at the counter was also very polite and helped me with my request. Reviewed on: 7th July 2025

Reply from Monmouthshire Building Society That is amazing to hear, thank you so much for taking the time to leave us a review. Response date: 8th July 2025

Cwmbran Branch- very efficient, friendly and a joy t...

Cwmbran Branch- very efficient, friendly and a joy to engage with. Good choice of products and competitive rates. Reviewed on: 1st July 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 2nd July 2025

What a lovely young gentleman, he was very polite an...

What a lovely young gentleman, he was very polite and helpful, he will go far. Reviewed on: 1st July 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. We'll share your feedback with the Cwmbran branch manager. Response date: 2nd July 2025

In branch service review

Lovely service from Adele very friendly. Reviewed on: 30th June 2025

Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. We're so pleased that you had a great experience. We'll share your review with Adele. Response date: 2nd July 2025

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