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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.89
Based on 2,524 reviews, last reviewed 6th Sep 2025
18% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great service. Great service. Called in to open a savings account. I was served promptly by friendly and knowledgeable staff. Reviewed on: 6th September 2025
Robert H's avatar
Robert H

Latest lowest rating:

1

Very poorly designed app, and limited customer service Very poorly designed app and only offers limited functionality, and faster payment is not fast either, every transaction takes a day which is less tha... Read more Reviewed on: 6th September 2025
Hein M's avatar
Hein M
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2524)

In branch service review

5
The high scores are directly because of Catherine and David they are brilliant. Reviewed on: 26th August 2025

In branch service review

5
Excellent personal touch, very friendly service cant fault the experience by Beth. Reviewed on: 26th August 2025

In branch service review

5
As a new customer - I have received great service. I like the fact I can pop in and use the new app. Reviewed on: 26th August 2025

In branch service review

5
Like the book's would like to stay with you but have moved. Reviewed on: 26th August 2025

In branch service review

5
Staff always pleasant and very helpful. Reviewed on: 26th August 2025

In branch service review

5
Friendly staff and so efficient and helpful. Reviewed on: 26th August 2025

In branch service review

5
Friendly staff, good knowledge of product info. Reviewed on: 26th August 2025

In branch service review

5
Knowledgeable and friendly always a pleasure to go to the Chepstow branch. Always willing to go the extra mile. Reviewed on: 26th August 2025

In branch service review

5
Local, good customer - face to face service . Nice to be able to call the branch at Chepstow app good idea younger generation, but keep your values and the passbook. Reviewed on: 26th August 2025

In branch service review

5
Friendly service, appointment was smooth, informative and Luas was Brilliant. Reviewed on: 26th August 2025

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