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Monmouthshire Building Society: Savings reviews

4.86
Based on 2,930 reviews, last reviewed 17th Feb 2026
72% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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0%
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0%
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Latest highest rating:

5

Great Experience Found Vicky very knowledgeable on the products on offer. Very helpful on explaining to us what we needed. Very satisfied with the whole experience whi... Read more Reviewed on: 17th February 2026
Vernon O's avatar
Vernon O

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2930)

In branch service review

5
Accessibility of branch and being able to speak to a staff member competitive rates and friendly staff. Reviewed on: 13th December 2025

In branch service review

5
I like the easy access of face to face consultation! The Customer service I had was friendly, courteous and very helpful. Reviewed on: 12th December 2025

In branch service review

5
Good service. Easily Accessible. Reviewed on: 12th December 2025

In branch service review

5
Daniel was polite, funny and engaging 10/10. Reviewed on: 12th December 2025

In branch service review

5
Helpful staff lovely clean and tidy building. Always felt welcome and very informative staff. Reviewed on: 12th December 2025

In branch service review

5
Face to face personal service. Mrs Noor gave easy to follow information. Reviewed on: 12th December 2025

In branch service review

5
Local branch - Eleri was really helpful and explained products so I could understand and choose the correct one for me. Reviewed on: 12th December 2025

In branch service review

4
I visited the above branch on 25/11 with my mum, who is the account holder, to try and reslove an issue where a cheque from my mums account, despoited had not been received. Alison and Anthony both went over and above to resolve the issue. Thanks to them. Reviewed on: 12th December 2025

In branch service review

5
Everything was explained in depth and with clarity by Morgan. Reviewed on: 8th December 2025

In branch service review

5
Easy to speak to people with a frinedly attitude and very informative. Local branchs. Reviewed on: 8th December 2025

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