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Monmouthshire Building Society: Savings reviews

4.78
Based on 2,965 reviews, last reviewed 29th May 2026
65% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Time well spent Most helpful and good advice. Rationisaled numero accounts . Reviewed on: 29th May 2026
R m's avatar
R m

Latest lowest rating:

1

The Issue 8 Regular Saver account has been the most... The Issue 8 Regular Saver account has been the most difficult account I have EVER tried to open; despite being a past, satisfied, MBS customer and sti... Read more Reviewed on: 27th May 2026
Adoniram's avatar
Adoniram

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2965)

In branch service review

5
It is local. Evan is very personable and professional. Reviewed on: 31st December 2025

In branch service review

5
Pleasant staff. Very helpful and friendly and when needed they explain simply and easily. The office is very accessible, light and on one of the main streets near useful carparks. All in all provides an excellent experience. Reviewed on: 31st December 2025

In branch service review

5
Availability of personal service. Very friendly approach and patience. Reviewed on: 31st December 2025

In branch service review

5
Personal service in branch in my home town. Reviewed on: 31st December 2025

In branch service review

5
I like face-to-face, I don't use online at all. Please stay on high street and in Chepstow. Great staff and very friendly. Reviewed on: 31st December 2025

In branch service review

5
I use the app, but I also have and like the passbooks - I am a uni student and I like the variety of the app/passbook for budgeting. Reviewed on: 31st December 2025

In branch service review

5
Always great service in the branches. Been with you for over 50 years. Stay on the high street. Reviewed on: 31st December 2025

In branch service review

5
Professionalism, willingness to help, knowledgeable staff. They helped us solve what was, to us, quite a big problem. The staff are highly commended. Reviewed on: 31st December 2025

In branch service review

5
Local and friendly ladies. Lorraine was very helpful. Please stay on the high street. Reviewed on: 31st December 2025

In branch service review

5
Usually competitive rates and friendly faces in Hereford. I enjoy the passbooks and high street presence. Reviewed on: 30th December 2025

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