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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.9 (2666 reviews)

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4.89

Based on 2,666 reviews, last reviewed 29th Oct 2025

22% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Always a friendly face to greet you. Always a friendly face to greet you. Always willing to help Reviewed on: 29th October 2025

Latest lowest rating:

1

Denied access to Regular saver account I first became Member, and opened an account, in 2001 and now, being '' old '', I find I am being discriminated against when I want o open your 6% Re... Read more Reviewed on: 18th September 2025

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2666)

In branch service review

Very friendly. All questions answered fully and professionally. Excellent knowledge. Not rushed. All staff we met were welcoming and friendly. Reviewed on: 19th September 2025

Reply from Monmouthshire Building Society We’re really pleased to hear everything went well! Thanks for taking the time to share this. Response date: 17th October 2025

In branch service review

There savings rates, goo communication, Quick and easy appointment. Reviewed on: 19th September 2025

In branch service review

Local branch, so easily accessible. Fantastic staff, so friendly they could be friends. Reviewed on: 19th September 2025

In branch service review

Always happy with the service provided by the team. Reviewed on: 19th September 2025

In branch service review

Local branch in Abergavenny, More Opening hours. Reviewed on: 19th September 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We will pass your feedback on to a relevant team. Response date: 17th October 2025

In branch service review

Personal Service, very helpful. Maybe appointment system for longer/more complex service. Reviewed on: 19th September 2025

Reply from Monmouthshire Building Society We’re really pleased to hear everything went well! Thanks for taking the time to share this. Response date: 17th October 2025

In branch service review

Its local and I can deal face to face over the counter. Rates are competitive. Reviewed on: 19th September 2025

Reply from Monmouthshire Building Society That’s fantastic – Thank you for sharing your feedback with us. Response date: 17th October 2025

Denied access to Regular saver account

I first became Member, and opened an account, in 2001 and now, being '' old '', I find I am being discriminated against when I want o open your 6% Regular saver account. finder .com says it can be opened in branch, website and app. Branch is inappropriate for me, living in the North of Scotland; I have no mobile signal and therefore find anything associated with apps difficult and when I try to apply in your website, I find it is impossible. I am being denied access to your very good 6% Regular Saver account issue 8. Reviewed on: 18th September 2025

Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. We’re sorry to hear that you could not open a regular saver account with us and apologise for any inconvenience caused by this. We understand that you have spoken to a member of our Savings & Customer Contact team today who have resolved your complaint. If you require any further assistance, please don’t hesitate to call our Savings and Customer Contact team on 01633 844340. Response date: 24th September 2025

We go to your agency in Clevedon.

We go to your agency in Clevedon. They are always welcoming and know their stuff. I don't like putting passbooks in the post so handing them over to a real person gives us confidence that they never leave safe hands. If you didn't have that agency I'm not sure what we would do. Its personal. Reviewed on: 17th September 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. We’ll share your feedback with our Clevedon agency. Response date: 17th September 2025

In branch service review

Interest rates are very competitive. Extremely good customer service. Reviewed on: 17th September 2025

Reply from Monmouthshire Building Society We’re really pleased to hear everything went well! Thanks for taking the time to share this. Response date: 17th October 2025

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Monmouthshire Building Society: Savings reviews

22% decrease in 5 star reviews

300% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2666)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Denied access to Regular saver account

We go to your agency in Clevedon.

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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