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Monmouthshire Building Society: Savings reviews

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4.89
Based on 2,526 reviews, last reviewed 12th Sep 2025
27% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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Latest highest rating:

5

Nikki and the Team at Monmouth Went in to the Monmouth branch today. I had superb service from start to finish by Nikki and all the ladies in the team.They genuinely could not have ... Read more Reviewed on: 12th September 2025
Suzy Smith's avatar
Suzy Smith

Latest lowest rating:

1

Very poorly designed app, and limited customer service Very poorly designed app and only offers limited functionality, and faster payment is not fast either, every transaction takes a day which is less tha... Read more Reviewed on: 6th September 2025
Hein M's avatar
Hein M
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2526)

In branch service review

5
Local, good customer - face to face service . Nice to be able to call the branch at Chepstow app good idea younger generation, but keep your values and the passbook. Reviewed on: 26th August 2025

In branch service review

5
Friendly service, appointment was smooth, informative and Luas was Brilliant. Reviewed on: 26th August 2025

In branch service review

5
Personal service at anytime. Helpful, informative and patient. Reviewed on: 26th August 2025

HerefordBranch and main office Mon BS.

5
My dealings with the HerefordBranch and main office has been quite efficient and satisfactory. I have had awful bureaucratic experiences with other potential ISA cash providers. Mon BS has been trouble free! Reviewed on: 26th August 2025
Alan R's avatar
Alan R
Reply from Monmouthshire Building Society Thank you for leaving a review. We're so pleased to hear that your dealings with our Hereford agency and main office has been efficient and satisfactory. We'll share your feedback with our Hereford agency. Response date: 27th August 2025
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Monmouthshire Building Society

In branch service review

5
Friendly, professional service. Personal are delightful. Reviewed on: 22nd August 2025

In branch service review

5
Locality, Friendliness and helpfulness of staff. Reviewed on: 22nd August 2025

In branch service review

5
Easily accessible, knowledgeable staff. No pressure selling. Reviewed on: 22nd August 2025

In branch service review

5
Lovely staff always helpful. We need the Monmouthshire. Reviewed on: 22nd August 2025

In branch service review

5
Friendly but also very professional service, Always feel comfortable in this branch. Reviewed on: 22nd August 2025

In branch service review

5
Friendly and down to earth. Informative and knowledgeable. Outline options "a real person". Reviewed on: 22nd August 2025

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