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Monmouthshire Building Society: Savings reviews

4.89
Based on 2,666 reviews, last reviewed 29th Oct 2025
22% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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Latest highest rating:

5

Always a friendly face to greet you. Always a friendly face to greet you. Always willing to help Reviewed on: 29th October 2025
Kathryn W's avatar
Kathryn W

Latest lowest rating:

1

Denied access to Regular saver account I first became Member, and opened an account, in 2001 and now, being '' old '', I find I am being discriminated against when I want o open your 6% Re... Read more Reviewed on: 18th September 2025
B S's avatar
B S

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2666)

In branch service review

4
Likes - convenient, has high street presence. Improvements - app, communications on needs for appointments i.e. no card machine. Reviewed on: 27th September 2025
Reply from Monmouthshire Building Society We’re really pleased to hear your feedback, thank you for leaving the society a review. Response date: 8th October 2025
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Monmouthshire Building Society

In branch service review

5
Helpful, friendly, patient and informative. Reviewed on: 26th September 2025
Reply from Monmouthshire Building Society We’re really pleased to hear everything went well! Thanks for taking the time to share this. Response date: 8th October 2025
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Monmouthshire Building Society

In branch service review

5
Friendly staff with clear explanation. Reviewed on: 26th September 2025
Reply from Monmouthshire Building Society We’re really pleased to hear everything went well! Thanks for taking the time to share this. Response date: 8th October 2025
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Monmouthshire Building Society

In branch service review

5
Friendly, open, informative, not pushy. Reviewed on: 26th September 2025
Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 8th October 2025
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Monmouthshire Building Society

In branch service review

5
Local building society, good savings rates, efficient and helpful staff. Reviewed on: 26th September 2025
Reply from Monmouthshire Building Society We’re really pleased to hear everything went well, thank you for the feedback. Response date: 8th October 2025
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Monmouthshire Building Society

In branch service review

4
Good, able to "speak" to people. Reviewed on: 26th September 2025
Reply from Monmouthshire Building Society It’s always nice to hear when our members are happy, thank you for leaving the society a review. Response date: 8th October 2025
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Monmouthshire Building Society

In branch service review

5
Friendly staff and local. Evan explained everything clearly. Reviewed on: 26th September 2025
Reply from Monmouthshire Building Society Thanks so much for your lovely feedback — it means a lot to the society and the colleague involved. Response date: 8th October 2025
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Monmouthshire Building Society

In branch service review

5
You can speak to somebody who explains things to you. Reviewed on: 26th September 2025
Reply from Monmouthshire Building Society Thanks for the positive feedback! We’ve logged this and shared it with our Branch team. Response date: 8th October 2025
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Monmouthshire Building Society

In branch service review

5
Enjoy coming into the building society to see staff personally with any issues. Reviewed on: 26th September 2025
Reply from Monmouthshire Building Society Thanks for getting in touch, we appreciate you taking the time leaving us feedback. Response date: 8th October 2025
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Monmouthshire Building Society

In branch service review

5
Sarah gave excellent service in Branch today. Reviewed on: 26th September 2025
Reply from Monmouthshire Building Society So glad Sarah was able to help – we’ll make sure they see your message! Response date: 8th October 2025
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Monmouthshire Building Society

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