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Monmouthshire Building Society: Savings reviews

4.91
Based on 1,525 reviews, last reviewed 27th Mar 2025
18% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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8%
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Latest highest rating:

5

Fabulous staff at Caerleon Rd branch. Staff were fabulous at the Caerleon Rd branch. They went above and beyond to help me. Bonus I also got a cuppa Reviewed on: 27th March 2025
Rhi's avatar
Rhi

Latest lowest rating:

1

In branch service review Came into the Cardiff branch and lovely Vicky was very helpful. I was very happy with the service. Reviewed on: 28th February 2025
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (1525)

In branch service review

4
Personal service. It could be improved but have been informed that there is an app being developed. Reviewed on: 28th February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Easy to access accounts in store - branch remains open (some banks are closing). Reviewed on: 28th February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Friendly staff - no improvement needed. Reviewed on: 28th February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Always pleasant staff, well presented staff. Helpful and knowledgeable. Reviewed on: 28th February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
I prefer to speak to someone as I have hearing loss and dyslexia. Reviewed on: 28th February 2025

In branch service review

5
Friendly staff, very welcoming, nothing is too much trouble. Reviewed on: 28th February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Fair interest rates, courteous staff, very friendly. Reviewed on: 28th February 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
I am a long term saver, 40 years - very helpful, supportive and trustable. Reviewed on: 28th February 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
People orientated!! Face-to-face and local - less than a mile from my home and open when I can visit). Only improvement - a guarentee it would never close or more!. Reviewed on: 28th February 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 28th March 2025
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Monmouthshire Building Society

In branch service review

5
Passbook accounts. Convenient agency. Slightly higher rates elsewhere on certain accounts. Reviewed on: 28th February 2025

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