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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.89
Based on 2,526 reviews, last reviewed 12th Sep 2025
23% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Nikki and the Team at Monmouth Went in to the Monmouth branch today. I had superb service from start to finish by Nikki and all the ladies in the team.They genuinely could not have ... Read more Reviewed on: 12th September 2025
Suzy Smith's avatar
Suzy Smith

Latest lowest rating:

1

Very poorly designed app, and limited customer service Very poorly designed app and only offers limited functionality, and faster payment is not fast either, every transaction takes a day which is less tha... Read more Reviewed on: 6th September 2025
Hein M's avatar
Hein M
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2526)

In branch service review

5
Personal touch, face to face engagement ad access to financial services. Reviewed on: 26th August 2025

In branch service review

5
Personal contact with financial advisor. Reviewed on: 26th August 2025

In branch service review

5
Local accessible service, welcoming attitude, dealing with Daniel forward, informative, efficient and engaging. Reviewed on: 26th August 2025

In branch service review

5
Local, friendly very helpful at Caldicot. Reviewed on: 26th August 2025

In branch service review

4
Very helpful staff in Caldicot branch. Reviewed on: 26th August 2025

In branch service review

5
Personal service in store and the amount of in person locations are very handy - walked in store and got an immediate appointment!!. Reviewed on: 26th August 2025

In branch service review

5
Lesley was very helpful with sorting out my savings accounts. Reviewed on: 26th August 2025

In branch service review

5
Staff always pleasant and very helpful. Reviewed on: 26th August 2025

In branch service review

5
It is so good to see a human being and he able to ask questions directly. They have always been so friendly and helpful. Reviewed on: 26th August 2025

In branch service review

5
Contact face to face with staff especial David who I have had the pleasure of opening accounts before. I do not like online accounts or those who do not provide a passbook. I have recommended my father to open an account. Reviewed on: 26th August 2025

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