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Monmouthshire Building Society: Savings reviews

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4.91
Based on 2,176 reviews, last reviewed 7th Jul 2025
23% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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Latest highest rating:

5

TEN out of TEN Very friendly supportive and considerate. The human touch! Reviewed on: 7th July 2025
sue w's avatar
sue w

Latest lowest rating:

2

Savings Deposits As from 1st April -appropriately April Fools Day- payment into any savings account has to be made in cash, online or by setting up a standing order. I... Read more Reviewed on: 31st March 2025
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A H
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2176)

In branch service review

5
Really good service and friendly face. Thanks you Vicky and Angela. Reviewed on: 20th June 2025

In branch service review

5
The staff could not be anymore helpful. Kate and Jo always welcoming in the branch and nothing is too much trouble. Reviewed on: 20th June 2025

In branch service review

5
All the staff are absolutely exceptional they are very helpful and considerate in the job they do, especially Kate and Jo. Reviewed on: 20th June 2025

In branch service review

5
Antony, was so helpful yesterday. He was patient and answered all our questions. He did his best to help us and achieved everything. Reviewed on: 20th June 2025

In branch service review

5
Accessibility to local branch which successfully combine the online and passbook approach to saving. Dealing in person with helpful, knowledgeable and friendly staff. Reviewed on: 20th June 2025

In branch service review

5
I love going into the branch to see Frona and Kim. They are always so helpful. Reviewed on: 20th June 2025

In branch service review

5
Very helpful Karen and sally were most accommodating in helping me with my online account. Thank you both. Reviewed on: 19th June 2025

Happy Customer

5
I went in today, I required advice regarding a savings account that would most suit my needs. The girls (I think Lorraine and Tina )were most helpful and I can out feeling very satisfied that they set up a new for me . I like to speak to someone to sort financial matter. So The Monmouthshire works for me . Reviewed on: 18th June 2025
Carol H's avatar
Carol H
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for our branch colleagues. It is great to hear that you are happy with your experience. We'll share your review with Lorraine and Tina. Response date: 20th June 2025
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Monmouthshire Building Society

Friendly and helpful staff, nice to still be served...

5
Friendly and helpful staff, nice to still be served by a human and not a computer Reviewed on: 17th June 2025
Ellen O's avatar
Ellen O
Reply from Monmouthshire Building Society We're so glad to hear things went well, thank you for leaving us a review. Response date: 17th June 2025
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Monmouthshire Building Society

In branch service review

4
Local branch with a Saturday appointment. Reviewed on: 16th June 2025

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