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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.89
Based on 2,666 reviews, last reviewed 29th Oct 2025
22% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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Latest highest rating:

5

Always a friendly face to greet you. Always a friendly face to greet you. Always willing to help Reviewed on: 29th October 2025
Kathryn W's avatar
Kathryn W

Latest lowest rating:

1

Denied access to Regular saver account I first became Member, and opened an account, in 2001 and now, being '' old '', I find I am being discriminated against when I want o open your 6% Re... Read more Reviewed on: 18th September 2025
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B S
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2666)

In branch service review

5
Easy access, friendly staff, Sarah. Reviewed on: 26th September 2025
Reply from Monmouthshire Building Society That’s great to hear – we’ve passed your kind words on to Sarah and the team! Response date: 8th October 2025
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Monmouthshire Building Society

In branch service review

5
Customer service is above and beyond in the Brecon branch. Sarah was so professional and helpful with my account setting up. Reviewed on: 26th September 2025
Reply from Monmouthshire Building Society That’s great to hear – we’ve passed your kind words on to the Brecon branch and Sarah! Response date: 8th October 2025
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Monmouthshire Building Society

In branch service review

5
Like it that you have a passbook. Reviewed on: 26th September 2025
Reply from Monmouthshire Building Society That’s fantastic – Thank you for sharing your feedback with us. Response date: 8th October 2025
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Monmouthshire Building Society

In branch service review

5
Staff are excellent (nothing more to say). Reviewed on: 26th September 2025
Reply from Monmouthshire Building Society It’s always nice to hear when our members are happy – we’ve shared this with the team. Response date: 8th October 2025
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Monmouthshire Building Society

In branch service review

5
Convenient / card reader to transfer monies needed. Reviewed on: 26th September 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We will pass your feedback on to a relevant team. Response date: 8th October 2025
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Monmouthshire Building Society

In branch service review

5
The staff at the Newport branch are considerate, helpful amazing and always look after me especially, Kate, Jo, Beth and the reset of the staff. Reviewed on: 26th September 2025
Reply from Monmouthshire Building Society That’s great to hear – we’ve passed your kind words on to Kate, Jo, Beth and the team! Response date: 8th October 2025
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Monmouthshire Building Society

In branch service review

5
Lovely customer service - visited following a bereavement and were dealt with by Jen. Very kind and understanding. Reviewed on: 26th September 2025
Reply from Monmouthshire Building Society Thanks for getting in touch, we appreciate you taking the time leaving us feedback. Response date: 8th October 2025
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Monmouthshire Building Society

In branch service review

5
I like the fact that you have an easily access branch in Whitechurch as well as in the centre. I was sad that Birchgrove closed. Reviewed on: 26th September 2025
Reply from Monmouthshire Building Society So glad Whitechurch was able to help – we’ll make sure they see your message! Response date: 8th October 2025
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Monmouthshire Building Society

In branch service review

5
The staff are always knowledgeable and chatty. I really enjoy coming in to the agency, it is much better than online banking! Rates are always competitive. Reviewed on: 26th September 2025
Reply from Monmouthshire Building Society We are really happy to hear you had a good experience with our colleagues. Thank you for leavings us a review. Response date: 8th October 2025
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Monmouthshire Building Society

In branch service review

5
I met Vicky today. A lovely lady. Very knowledgeable and clear in her explanations. She answered all my questions. Very useful meeting face to face. Reviewed on: 25th September 2025
Reply from Monmouthshire Building Society So glad Vicky was able to help – we’ll make sure they see your message! Response date: 8th October 2025
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Monmouthshire Building Society

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