Smart Money People Logo

Monmouthshire Building Society: Savings reviews

4.89
Based on 2,666 reviews, last reviewed 29th Oct 2025
22% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always a friendly face to greet you. Always a friendly face to greet you. Always willing to help Reviewed on: 29th October 2025
Kathryn W's avatar
Kathryn W

Latest lowest rating:

1

Denied access to Regular saver account I first became Member, and opened an account, in 2001 and now, being '' old '', I find I am being discriminated against when I want o open your 6% Re... Read more Reviewed on: 18th September 2025
B S's avatar
B S

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Monmouthshire Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Monmouthshire Building Society Savings reviews (2666)

In branch service review

5
Like the face to face aspect and the use of the passbooks. Reviewed on: 22nd September 2025
Reply from Monmouthshire Building Society Thanks for getting in touch, we appreciate you taking the time leaving us feedback. Response date: 17th October 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

4
Enjoy face to face service friendly staff. Reviewed on: 22nd September 2025
Reply from Monmouthshire Building Society We are really happy to hear you had a good experience with our colleagues. Thank you for leavings us a review. Response date: 17th October 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Good service , still have passbooks. Reviewed on: 22nd September 2025
Reply from Monmouthshire Building Society Thanks for getting in touch, we appreciate you taking the time leaving us feedback. Response date: 17th October 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Amazing branch in Caldicot, Andrea was very helpful with what we was after. Reviewed on: 22nd September 2025
Reply from Monmouthshire Building Society That’s great to hear – we’ve passed your kind words on to Andrea and Caldicot branch! Response date: 17th October 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Local and convenient - nice to be able to speak face to face to a human being. Reviewed on: 22nd September 2025
Reply from Monmouthshire Building Society We really appreciate you taking the time to leave the society a review. Response date: 17th October 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Very good friendly advice and wouldn't change anything. Reviewed on: 22nd September 2025
Reply from Monmouthshire Building Society Thank you for leaving the society a positive review. Response date: 8th October 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
A local branch with professional and friendly staff improve. The website could offer clearer information. Reviewed on: 22nd September 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We will pass your feedback on to a relevant team. Response date: 17th October 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Very friendly, helpful made sure we were happy with everything we came in for. Even given a coffee. Excellent service, Vicky was amazing a pleasure to do business with. Well done!!. Reviewed on: 20th September 2025
Reply from Monmouthshire Building Society So glad Vicky was able to help – we’ll make sure they see your message! Response date: 17th October 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
The Branch is local, excellent service from David by explaining all products to us in detail. Pleasant to deal with!. Reviewed on: 20th September 2025
Reply from Monmouthshire Building Society That’s great to hear – we’ve passed your kind words on to David and the team! Response date: 17th October 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Friendly, easy to talk to and straight to the point with explaining clearly. Reviewed on: 20th September 2025
Reply from Monmouthshire Building Society We’re really pleased to hear everything went well! Thanks for taking the time to share this. Response date: 17th October 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

Do you have a different Monmouthshire Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Monmouthshire Building Society?

    View all products