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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.84
Based on 2,944 reviews, last reviewed 8th Apr 2026
89% decrease in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

They are very helpful at the risca branch The lady I... They are very helpful at the risca branch The lady I spoke to was very helpful got me the best accounts Reviewed on: 7th April 2026
Caroline's avatar
Caroline

Latest lowest rating:

1

Useless Monmouth BS App In order to open a savings account with Monmouth BS you have to use an App which is sadly the way a lot of financial companies are going. Of course it... Read more Reviewed on: 8th April 2026
G L's avatar
G L
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2944)

In branch service review

5
Pleasant staff. Very helpful and friendly and when needed they explain simply and easily. The office is very accessible, light and on one of the main streets near useful carparks. All in all provides an excellent experience. Reviewed on: 31st December 2025

In branch service review

5
Availability of personal service. Very friendly approach and patience. Reviewed on: 31st December 2025

In branch service review

5
Personal service in branch in my home town. Reviewed on: 31st December 2025

In branch service review

5
I like face-to-face, I don't use online at all. Please stay on high street and in Chepstow. Great staff and very friendly. Reviewed on: 31st December 2025

In branch service review

5
I use the app, but I also have and like the passbooks - I am a uni student and I like the variety of the app/passbook for budgeting. Reviewed on: 31st December 2025

In branch service review

5
Always great service in the branches. Been with you for over 50 years. Stay on the high street. Reviewed on: 31st December 2025

In branch service review

5
Professionalism, willingness to help, knowledgeable staff. They helped us solve what was, to us, quite a big problem. The staff are highly commended. Reviewed on: 31st December 2025

In branch service review

5
Local and friendly ladies. Lorraine was very helpful. Please stay on the high street. Reviewed on: 31st December 2025

In branch service review

5
Usually competitive rates and friendly faces in Hereford. I enjoy the passbooks and high street presence. Reviewed on: 30th December 2025

In branch service review

5
Rates have unfortunately dropped, but appreciate the BOE has too. Helpful staff. Reviewed on: 30th December 2025

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