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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.89
Based on 2,526 reviews, last reviewed 12th Sep 2025
20% decrease in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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0%

Latest highest rating:

5

Nikki and the Team at Monmouth Went in to the Monmouth branch today. I had superb service from start to finish by Nikki and all the ladies in the team.They genuinely could not have ... Read more Reviewed on: 12th September 2025
Suzy Smith's avatar
Suzy Smith

Latest lowest rating:

1

Very poorly designed app, and limited customer service Very poorly designed app and only offers limited functionality, and faster payment is not fast either, every transaction takes a day which is less tha... Read more Reviewed on: 6th September 2025
Hein M's avatar
Hein M
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2526)

Our welcome in Cardiff.

5
The welcome in Cardiff was very warm. Both Angela Brown and Cathy Bone were efficient, thorough, and very pleasant. Both myself and my wife were offered refreshments and use of the facilities if required. Reviewed on: 29th August 2025
Keith S's avatar
Keith S
Reply from Monmouthshire Building Society Thank you so much for leaving us a review, we will share your kind words with Angela and Cathy. Response date: 2nd September 2025
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Monmouthshire Building Society

Very friendly and helpful staff

5
Very competitive saving rates. Staff are always very friendly and helpful. Easy to get in touch with. Reviewed on: 29th August 2025
Mark's avatar
Mark
Reply from Monmouthshire Building Society Thank you so much for leaving us a review we are so happy you had a good experience with the society. Response date: 2nd September 2025
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Monmouthshire Building Society

In branch service review

5
Able to go into Clevedon 5 days a week. Reviewed on: 28th August 2025

In branch service review

5
Carey was very helpful and staff are always friendly. Reviewed on: 28th August 2025

In branch service review

4
I decide to move from my limited access saver as I found alternatives with a better interest rate and online access that is more straight forward. Reviewed on: 27th August 2025

In branch service review

5
Efficiency, professionalism and friendliness of staff. I like to support my local branch. Reviewed on: 26th August 2025

In branch service review

5
Very polite and helpful from Natasha. Reviewed on: 26th August 2025

In branch service review

5
I have a junior ISA and they provide an excellent service. Reviewed on: 26th August 2025

In branch service review

5
Daniel was very helpful and explained everything about the account. Reviewed on: 26th August 2025

In branch service review

5
Good service and staff, Excellent product. Reviewed on: 26th August 2025

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