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Gary Cheung

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Review of the Monmouthshire Building Society, Savings:

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Cannot send massage using the app, tried many times...

Cannot send massage using the app, tried many times during the past week Reviewed on: 15th August 2026

Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. We’re sorry to hear that you are experiencing issues whilst trying to send messages through our app and we apologise for the inconvenience this has caused you. We have shared your review with our app support team and savings team. A colleague from our Savings and Customer Contact team has reached out to you by email to discuss these issues in more detail. If you require any further support, please contact our Savings and Customer Contact team on 01633 844340. Our opening hours are Monday, Tuesday, Thursday, Friday 9am-5pm and Wednesday 10am-5pm. Response date: 18th August 2026

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