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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2972 reviews)

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4.77

Based on 2,972 reviews, last reviewed 12th Jun 2026

44% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Trip to Monmouth. The staff in the Monmouth branch were knowledgeable, helpful and friendly. Reviewed on: 10th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (2972)

In branch service review

Good products plus friendly, very efficient staff. We moved from Noth Shropshire and are very happy with our choice. Reviewed on: 19th May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased that you have had a good experience. Response date: 25th June 2025

In branch service review

Niki and the rest of the team are just first class. Nothing is too much trouble for them, the new premises on Mono street are just fantastic much more welcoming than the old place. Reviewed on: 19th May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it is great to hear your positive comments. We'll share your feedback with Niki and the team. Response date: 25th June 2025

In branch service review

All the staff are very professional, knowledgeable and friendly. It is a pleasure to visit the branch. Reviewed on: 19th May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it is great to hear your positive comments. Response date: 25th June 2025

In branch service review

Ideally located, I like the face to face service. Reviewed on: 17th May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it is great to hear your positive comments. Response date: 25th June 2025

In branch service review

Great service from Olivia today opening up my new account. All the staff are very helpful. Reviewed on: 17th May 2025

Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. We are so pleased that you had a good experience. Response date: 25th June 2025

In branch service review

Good knowledgeable staff, local to home. Reviewed on: 17th May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased that you have had a good experience. Response date: 25th June 2025

In branch service review

Always exceptional service from the girls in Chepstow. Always friendly and knowledgeable and professional. A pleasure to visit the branch. Reviewed on: 17th May 2025

Reply from Monmouthshire Building Society Thank you so much, we’re really pleased to hear everything went well! Response date: 25th June 2025

In branch service review

Oliva was very helpful with my transfer, very prompt. Reviewed on: 17th May 2025

In branch service review

Staff are very friendly and helpful. Interest rates are competitive. Reviewed on: 17th May 2025

Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. We are so pleased that you had a good experience. Response date: 25th June 2025

In branch service review

We like that it is local and employs local people supporting the community. Reviewed on: 17th May 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 25th June 2025

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Monmouthshire Building Society: Savings reviews

44% decrease in 5 star reviews

150% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2972)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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