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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.69 (3007 reviews)

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4.69

Based on 3,007 reviews, last reviewed 22nd Sep 2026

4% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

Passbook, face to face interaction, Local Branch. Reviewed on: 28th May 2025

Reply from Monmouthshire Building Society It’s always nice to hear when our members are, thank you for sharing your feedback. Response date: 19th June 2025

In branch service review

Opening hours, Personal attention, Physical presence, Easy of doing business. Reviewed on: 28th May 2025

Reply from Monmouthshire Building Society We love to hear all about your positive experiences in our branch's, thank you so much for leaving us a review. Response date: 17th June 2025

In branch service review

Having branch to visit for enquiries and services. Staff are friendly and helpful. Reviewed on: 28th May 2025

Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 17th June 2025

We had a wonderful experience and Cathy was very hel...

We had a wonderful experience and Cathy was very helpful and a delight to deal with being very knowledgeable and pleasent. Reviewed on: 28th May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased to hear that you had a wonderful experience with us. We'll share your feedback with Cathy. Response date: 29th May 2025

In branch service review

We like the personal service and accessibility of going into a branch, which is local to us. The staff are always extremely helpful and friendly. Reviewed on: 27th May 2025

Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 19th June 2025

In branch service review

We like face to face conversations about our finance. Reviewed on: 27th May 2025

Reply from Monmouthshire Building Society Thank you so much for sharing your experience at the branch. Response date: 17th June 2025

In branch service review

Helpful staff, very knowledgable and patient at Caldicot. Reviewed on: 27th May 2025

Reply from Monmouthshire Building Society We’re really pleased to hear everything went well, thank you for the feedback. Response date: 19th June 2025

In branch service review

Really good service at Caldicot Branch. Reviewed on: 27th May 2025

Reply from Monmouthshire Building Society Thank you for the positive feedback. Response date: 19th June 2025

In branch service review

Local to Caldicot and face to face appointments. Reviewed on: 27th May 2025

Reply from Monmouthshire Building Society Thank you for the positive feedback. Response date: 19th June 2025

In branch service review

Friendly and polite staff, always willing to provide professional assistance at Caldicot. Reviewed on: 27th May 2025

Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 19th June 2025

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Monmouthshire Building Society: Savings reviews

4% increase in 5 star reviews

20% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (3007)

In branch service review

In branch service review

In branch service review

We had a wonderful experience and Cathy was very hel...

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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