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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.9 (1364 reviews)

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4.91

Based on 1,364 reviews, last reviewed 6th Feb 2025

37% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Wonderful service in Kenfig hill branch. Wonderful service in Kenfig hill branch. Served by Courtney Very polite and friendly Reviewed on: 6th February 2025

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (1364)

very helpful and polite staff always a pleasure to g...

very helpful and polite staff always a pleasure to go in store Reviewed on: 10th April 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are pleased to hear that you have had a great experience with the Society. Response date: 10th April 2024

In branch service review

Anthony and Shanagh have been very patient and helpful - thank you. Reviewed on: 8th April 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 2nd May 2024

In branch service review

I have been with MBS for many years and can access accounts online. However I always have questions so prefer to visit the branch. Today I called into Cardiff, Queen Street, and Anthony helpfed me open and transfer funds. Anthony was extremely patient, very thorough, cheerful and at no time made to deel rushed. An excellent experience. Reviewed on: 8th April 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Antony. Response date: 2nd May 2024

In branch service review

First time I have been offered tea or coffee!! A good start. Jack made everything so easy for us to understand re. ISA. Reviewed on: 8th April 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased that your experience in branch was easy. Response date: 27th September 2024

Shanagh in the Cardiff branch went to great lengths...

Shanagh in the Cardiff branch went to great lengths to make it as simple as possible and reassure me, so her help was greatly appreciated Reviewed on: 6th April 2024

Helpful, but with a smile!

Staff at all branches are always happy to help with any queries or issues and are always smiling and very welcoming. Always a pleasure when I pop into a local branch. Reviewed on: 5th April 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th April 2024

Great service

Every time I visit the Cardiff branch, I receive excellent customer service from the team there! I am so pleased there is a branch now in the town centre. Reviewed on: 1st April 2024

I visited brecon branch and was dealt with mainly by...

I visited brecon branch and was dealt with mainly by Charli with assistance from Leah. Both were very helpful, charli was excellent with her knowledge of your products and the best option for me. She is an asset to your team, Reviewed on: 28th March 2024

In branch service review

Great accessibility to home and good service. Reviewed on: 28th March 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th April 2024

In branch service review

Very helpful and courteous, and local. Reviewed on: 28th March 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th April 2024

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Monmouthshire Building Society: Savings reviews

37% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (1364)

very helpful and polite staff always a pleasure to g...

In branch service review

In branch service review

In branch service review

Shanagh in the Cardiff branch went to great lengths...

Helpful, but with a smile!

Great service

I visited brecon branch and was dealt with mainly by...

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

There's still more to see!

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