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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.69 (3007 reviews)

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4.69

Based on 3,007 reviews, last reviewed 22nd Sep 2026

4% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (3007)

Very good experience.

We were dealt with a friendly and processional attitude and Cathy was informative and knowledgeable. Reviewed on: 30th May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. We’ll share your feedback with Cathy. Response date: 30th May 2025

In branch service review

Local, friendly , very helpful - Thank you Lesley. Reviewed on: 29th May 2025

Reply from Monmouthshire Building Society That’s great to hear – we’ve passed your kind words on to Lesley and the team. Response date: 11th June 2025

In branch service review

Have always been able to help when I haven't been sure of something and needed help. Reviewed on: 29th May 2025

Reply from Monmouthshire Building Society Thank you for leaving this review, we're happy we have always been here to help. Response date: 11th June 2025

In branch service review

Face to face communication, appointments. Not solely online. Reviewed on: 29th May 2025

Reply from Monmouthshire Building Society Thats great to hear, thank you for the positive comment. Response date: 11th June 2025

In branch service review

Easy access for us, very friendly staff. Reviewed on: 29th May 2025

Reply from Monmouthshire Building Society Thank you so much for your lovely feedback, it really means a lot to us. Response date: 17th June 2025

In branch service review

When a transfer is done online I wish it would be quicker. Reviewed on: 29th May 2025

Reply from Monmouthshire Building Society Thanks for getting in touch, we appreciate you taking the time leaving us feedback. Response date: 11th June 2025

In branch service review

Face to face consultation with friendly staff and competitive rates, Branch open on Saturday. Reviewed on: 29th May 2025

Reply from Monmouthshire Building Society That is fantastic feedback, thank you for taking your time sending this review. Response date: 11th June 2025

In branch service review

It is a local branch and easy to access and dealing with known staff makes it easy to carry out dealings with my accounts. Reviewed on: 29th May 2025

Reply from Monmouthshire Building Society It’s always nice to hear when our members are, thank you for sharing your feedback. Response date: 17th June 2025

In branch service review

Presence on the high street - accessible. Reviewed on: 28th May 2025

Reply from Monmouthshire Building Society That’s great to hear, we appreciate you leaving us a review. Thank you. Response date: 17th June 2025

In branch service review

I like that the Chepstow branch open on Fridays and Saturdays as I am unable to visit other times due to work commitments. I look forward to the upcoming app. Reviewed on: 28th May 2025

Reply from Monmouthshire Building Society Thanks for getting in touch, we appreciate you taking the time leaving us feedback. Response date: 19th June 2025

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Monmouthshire Building Society: Savings reviews

4% increase in 5 star reviews

20% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (3007)

Very good experience.

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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