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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.69
Based on 3,007 reviews, last reviewed 22nd Sep 2026
4% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026
Kenneth's avatar
Kenneth
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3007)

Staff very helpful and informative.

5
Staff very helpful and informative. Reviewed on: 31st May 2025
Steven John Haigh's avatar
Steven John Haigh
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We'll share your feedback with our branch colleagues. Response date: 2nd June 2025
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Monmouthshire Building Society

In branch service review

4
It would be extremely helpful to be able to receive the tax certificate information for the year end by the end of may, beginning of June, Mya accounts always work these easier. Reviewed on: 30th May 2025

In branch service review

5
Have been coming to this branch for a long time. Always friendly and professional. Reviewed on: 30th May 2025
Reply from Monmouthshire Building Society It’s always nice to hear when our members are, we appreciate you sending this comment. Response date: 11th June 2025
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Monmouthshire Building Society

In branch service review

5
Very happy with the service I receive. Reviewed on: 30th May 2025
Reply from Monmouthshire Building Society We’re really pleased to hear everything went well, thank you for the feedback. Response date: 11th June 2025
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Monmouthshire Building Society

In branch service review

5
Ease of access, friendly and helpful staff. Reviewed on: 30th May 2025
Reply from Monmouthshire Building Society Thank you for the positive feedback. Response date: 11th June 2025
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Monmouthshire Building Society

In branch service review

5
I can call in and talk to someone. Reviewed on: 30th May 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we're so glad we were able to help. Response date: 11th June 2025
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Monmouthshire Building Society

In branch service review

5
Pleasant surroundings, we felt that the staff were there to help us. Reviewed on: 30th May 2025
Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 11th June 2025
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Monmouthshire Building Society

In branch service review

5
Friendly, easy to use as in town. Reviewed on: 30th May 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 17th June 2025
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Monmouthshire Building Society

In branch service review

5
Local face to face Brecon branch, Tom was very polite and informative. Lovely Atmosphere. Reviewed on: 30th May 2025
Reply from Monmouthshire Building Society So glad Tom was able to help – we’ll make sure he sees your review. Response date: 11th June 2025
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Monmouthshire Building Society

In branch service review

4
On the high street. Good personal service. Reviewed on: 30th May 2025
Reply from Monmouthshire Building Society Thank you for the positive feedback. Response date: 11th June 2025
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Monmouthshire Building Society

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