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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2972 reviews)

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4.77

Based on 2,972 reviews, last reviewed 12th Jun 2026

38% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Trip to Monmouth. The staff in the Monmouth branch were knowledgeable, helpful and friendly. Reviewed on: 10th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (2972)

In branch service review

I have banked with Monmouthshire for years and have always been impressed with the service. Joanne was exceptional today as my fathers accounts needed sorting out. Reviewed on: 27th May 2025

Reply from Monmouthshire Building Society That’s fantastic – we’ll make sure your comments are passed on to Joanne. Response date: 19th June 2025

In branch service review

Access for private transactions always welcome. Reviewed on: 27th May 2025

Reply from Monmouthshire Building Society Thank you for leaving positive feedback. Response date: 19th June 2025

In branch service review

Very friendly staff. Local on doorstep not necessary to travel to Bristol. Reviewed on: 24th May 2025

Reply from Monmouthshire Building Society Thanks for getting in touch, we appreciate you taking the time leaving us feedback. Response date: 19th June 2025

In branch service review

I like the friendly and helpful service which makes business a pleasure not a chore. Also it is easier to ask specific questions in person where as an AI can mistake meaning. Reviewed on: 24th May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased that you have had a good experience. Response date: 25th June 2025

In branch service review

It is so lovely to be helped in banking from your very nice service at the desk, please continue this service it is so important. Reviewed on: 24th May 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 25th June 2025

In branch service review

Like the fact we don't have to go into the town centre. As most banks are closing we have moved our money to building societies. Reviewed on: 23rd May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased that you have had a good experience. Response date: 25th June 2025

In branch service review

Great location in the city centre of Hereford, competitive rates, more regular saver existing customer accounts. Reviewed on: 23rd May 2025

Reply from Monmouthshire Building Society Thanks for getting in touch, we appreciate you taking the time leaving us feedback. Response date: 19th June 2025

In branch service review

I am very happy with the whole service. I don't feel there needs any improvement for my needs. Reviewed on: 23rd May 2025

Reply from Monmouthshire Building Society Thank you for the positive feedback. Response date: 19th June 2025

In branch service review

It cannot be any better its superb, better than principality and Leeds. Reviewed on: 23rd May 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us Response date: 19th June 2025

In branch service review

Local building society, Easy to contact in branches. Reviewed on: 23rd May 2025

Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 19th June 2025

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Monmouthshire Building Society: Savings reviews

38% decrease in 5 star reviews

150% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2972)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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