Write a review

Newsletter

Go to business site

Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2972 reviews)

View other Monmouthshire Building Society products

4.77

Based on 2,972 reviews, last reviewed 12th Jun 2026

38% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Trip to Monmouth. The staff in the Monmouth branch were knowledgeable, helpful and friendly. Reviewed on: 10th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

Visit provider site Read all reviews Write a review

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Monmouthshire Building Society Savings reviews (2972)

In branch service review

We like face to face conversations about our finance. Reviewed on: 27th May 2025

Reply from Monmouthshire Building Society Thank you so much for sharing your experience at the branch. Response date: 17th June 2025

In branch service review

Helpful staff, very knowledgable and patient at Caldicot. Reviewed on: 27th May 2025

Reply from Monmouthshire Building Society We’re really pleased to hear everything went well, thank you for the feedback. Response date: 19th June 2025

In branch service review

Really good service at Caldicot Branch. Reviewed on: 27th May 2025

Reply from Monmouthshire Building Society Thank you for the positive feedback. Response date: 19th June 2025

In branch service review

Local to Caldicot and face to face appointments. Reviewed on: 27th May 2025

Reply from Monmouthshire Building Society Thank you for the positive feedback. Response date: 19th June 2025

In branch service review

Friendly and polite staff, always willing to provide professional assistance at Caldicot. Reviewed on: 27th May 2025

Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 19th June 2025

In branch service review

All branches that I have visited are kind and helpful, all staff at Caldicot Branch provide high standard of customer service. Reviewed on: 27th May 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 19th June 2025

In branch service review

So helpful at Caldicot Branch, Andrea couldn't do enough. Reviewed on: 27th May 2025

Reply from Monmouthshire Building Society We’re really pleased to hear everything went well! Thanks for taking the time to share this. Response date: 19th June 2025

In branch service review

I went into the Caldicot Branch and what I liked was they did things in branch they didn't tell me everything was done online, I felt like a person not a robot. Reviewed on: 27th May 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 19th June 2025

In branch service review

Friendly and knowledgeable staff. Easy access to money if required. Reviewed on: 27th May 2025

Reply from Monmouthshire Building Society We’re really pleased to hear everything went well! Thanks for taking the time to share this. Response date: 17th June 2025

In branch service review

Friendly and efficient staff, Good advice. Reviewed on: 27th May 2025

Reply from Monmouthshire Building Society We’re really pleased to hear everything went well, thank you for the feedback. Response date: 19th June 2025

Do you have a different Monmouthshire Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Online Saver
from Halifax 4.49 from 35 reviews
Savings
from BLME 4.09 from 2 reviews
Savings
from Leek Building Society 4.90 from 5188 reviews

Want to see more from Monmouthshire Building Society?

Mortgages
from Monmouthshire Building Society 4.80 from 294 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Monmouthshire Building Society: Savings reviews

38% decrease in 5 star reviews

150% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2972)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024