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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.69
Based on 3,007 reviews, last reviewed 22nd Sep 2026
4% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026
Kenneth's avatar
Kenneth
Visit provider site Read all reviews Write a review

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

5
Kate and Alison: Both staff were extremely helpful and supportive. They made us aware of all our options without pressure. They are both a credit to the building society. Reviewed on: 7th June 2025

In branch service review

5
Like the locality of the branch, the Branch staff always polite and courteous. Reviewed on: 7th June 2025

In branch service review

5
It is local - not in town, very good service. Reviewed on: 7th June 2025

In branch service review

5
Local and convenient, friendly staff at Monmouth branch. Reviewed on: 7th June 2025

friendly and a positive experience explaining every...

5
friendly and a positive experience explaining every step of the process Reviewed on: 7th June 2025
neil b's avatar
neil b
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. We'll share your feedback with the branch colleagues. Response date: 9th June 2025
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Monmouthshire Building Society

In branch service review

5
Clarity and friendliness, good rates, convenience. Reviewed on: 5th June 2025

In branch service review

5
They answer the phones, Great service and product knowledge. Reviewed on: 5th June 2025

In branch service review

5
Local, Good rates. Personal value the ability to talk to someone face to face. Reviewed on: 4th June 2025

In branch service review

5
Ease of access and information provision. Reviewed on: 3rd June 2025

In branch service review

5
All branches are convenient and accommodating. Reviewed on: 3rd June 2025

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