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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2972 reviews)

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4.77

Based on 2,972 reviews, last reviewed 12th Jun 2026

38% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Trip to Monmouth. The staff in the Monmouth branch were knowledgeable, helpful and friendly. Reviewed on: 10th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2972)

In branch service review

When a transfer is done online I wish it would be quicker. Reviewed on: 29th May 2025

Reply from Monmouthshire Building Society Thanks for getting in touch, we appreciate you taking the time leaving us feedback. Response date: 11th June 2025

In branch service review

Face to face consultation with friendly staff and competitive rates, Branch open on Saturday. Reviewed on: 29th May 2025

Reply from Monmouthshire Building Society That is fantastic feedback, thank you for taking your time sending this review. Response date: 11th June 2025

In branch service review

It is a local branch and easy to access and dealing with known staff makes it easy to carry out dealings with my accounts. Reviewed on: 29th May 2025

Reply from Monmouthshire Building Society It’s always nice to hear when our members are, thank you for sharing your feedback. Response date: 17th June 2025

In branch service review

Presence on the high street - accessible. Reviewed on: 28th May 2025

Reply from Monmouthshire Building Society That’s great to hear, we appreciate you leaving us a review. Thank you. Response date: 17th June 2025

In branch service review

I like that the Chepstow branch open on Fridays and Saturdays as I am unable to visit other times due to work commitments. I look forward to the upcoming app. Reviewed on: 28th May 2025

Reply from Monmouthshire Building Society Thanks for getting in touch, we appreciate you taking the time leaving us feedback. Response date: 19th June 2025

In branch service review

Passbook, face to face interaction, Local Branch. Reviewed on: 28th May 2025

Reply from Monmouthshire Building Society It’s always nice to hear when our members are, thank you for sharing your feedback. Response date: 19th June 2025

In branch service review

Opening hours, Personal attention, Physical presence, Easy of doing business. Reviewed on: 28th May 2025

Reply from Monmouthshire Building Society We love to hear all about your positive experiences in our branch's, thank you so much for leaving us a review. Response date: 17th June 2025

In branch service review

Having branch to visit for enquiries and services. Staff are friendly and helpful. Reviewed on: 28th May 2025

Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 17th June 2025

We had a wonderful experience and Cathy was very hel...

We had a wonderful experience and Cathy was very helpful and a delight to deal with being very knowledgeable and pleasent. Reviewed on: 28th May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased to hear that you had a wonderful experience with us. We'll share your feedback with Cathy. Response date: 29th May 2025

In branch service review

We like the personal service and accessibility of going into a branch, which is local to us. The staff are always extremely helpful and friendly. Reviewed on: 27th May 2025

Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 19th June 2025

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Monmouthshire Building Society: Savings reviews

38% decrease in 5 star reviews

150% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2972)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

We had a wonderful experience and Cathy was very hel...

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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