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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2972 reviews)

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4.77

Based on 2,972 reviews, last reviewed 12th Jun 2026

38% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Trip to Monmouth. The staff in the Monmouth branch were knowledgeable, helpful and friendly. Reviewed on: 10th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2972)

In branch service review

I can call in and talk to someone. Reviewed on: 30th May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we're so glad we were able to help. Response date: 11th June 2025

In branch service review

Pleasant surroundings, we felt that the staff were there to help us. Reviewed on: 30th May 2025

Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 11th June 2025

In branch service review

Friendly, easy to use as in town. Reviewed on: 30th May 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 17th June 2025

In branch service review

Local face to face Brecon branch, Tom was very polite and informative. Lovely Atmosphere. Reviewed on: 30th May 2025

Reply from Monmouthshire Building Society So glad Tom was able to help – we’ll make sure he sees your review. Response date: 11th June 2025

In branch service review

On the high street. Good personal service. Reviewed on: 30th May 2025

Reply from Monmouthshire Building Society Thank you for the positive feedback. Response date: 11th June 2025

Very good experience.

We were dealt with a friendly and processional attitude and Cathy was informative and knowledgeable. Reviewed on: 30th May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. We’ll share your feedback with Cathy. Response date: 30th May 2025

In branch service review

Local, friendly , very helpful - Thank you Lesley. Reviewed on: 29th May 2025

Reply from Monmouthshire Building Society That’s great to hear – we’ve passed your kind words on to Lesley and the team. Response date: 11th June 2025

In branch service review

Have always been able to help when I haven't been sure of something and needed help. Reviewed on: 29th May 2025

Reply from Monmouthshire Building Society Thank you for leaving this review, we're happy we have always been here to help. Response date: 11th June 2025

In branch service review

Face to face communication, appointments. Not solely online. Reviewed on: 29th May 2025

Reply from Monmouthshire Building Society Thats great to hear, thank you for the positive comment. Response date: 11th June 2025

In branch service review

Easy access for us, very friendly staff. Reviewed on: 29th May 2025

Reply from Monmouthshire Building Society Thank you so much for your lovely feedback, it really means a lot to us. Response date: 17th June 2025

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Monmouthshire Building Society: Savings reviews

38% decrease in 5 star reviews

150% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2972)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Very good experience.

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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