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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.69
Based on 3,007 reviews, last reviewed 22nd Sep 2026
4% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026
Kenneth's avatar
Kenneth
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3007)

Always a warm welcome at my local branch

5
Visiting Monmouthshire Building Society branches is always a very happy experience. I was a loyal customer of the Abergavenny branch until it closed last year, now I have to travel to Monmouth, but I always get a friendly welcome and personalised helpful service. Reviewed on: 13th May 2025
Fran B's avatar
Fran B
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We’re pleased to let you know we now provide a full counter service in Abergavenny at our Community Hub located at Town Hall, Cross Street. We are open on Tuesdays and Fridays between 10am and 3:30pm (closed between 1pm and 2pm). We would love to see you there! More information about our Community Hub can be found on our contact us page on our website. We'll share you feedback with the Monmouth branch. Response date: 14th May 2025
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Monmouthshire Building Society

In branch service review

5
Angela was super-duper very helpful. Explained things in layman's terms that I could understand. Reviewed on: 13th May 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, it is great to hear your positive comments. We'll share your feedback with Angela. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Staff always very helpful and friendly. Reviewed on: 13th May 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Wonderful, just walked in and opened account. Reviewed on: 13th May 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, it is great to hear your positive comments. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
The staff are super helpful and knowledgeable. Always a good customer experience. Reviewed on: 12th May 2025

In branch service review

5
Local and convenient, Nice to speak face to face with someone. Reviewed on: 12th May 2025
Reply from Monmouthshire Building Society We’re really pleased to hear everything went well, thank you for leaving us a comment. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

4
Some explanation of the accounts could have been better (complex). Reviewed on: 12th May 2025

In branch service review

5
Passbook, friendly staff, convenient. Reviewed on: 12th May 2025

In branch service review

5
Local, convenient and excellent staff and service. Jacqui was very helpful and professional. Reviewed on: 12th May 2025

In branch service review

5
All good no need to improve. It is good to speak with someone face to face. Reviewed on: 12th May 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, it is great to hear your positive comments. Response date: 25th June 2025
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Monmouthshire Building Society

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