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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.69
Based on 3,007 reviews, last reviewed 22nd Sep 2026
4% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026
Kenneth's avatar
Kenneth
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

5
The Customer service in branch is fantastic really friendly and helpful (Especially Adele). Reviewed on: 12th May 2025

In branch service review

5
Would it be possible to have a second reminder by email, text, as well as by post for renewal account?. Reviewed on: 12th May 2025

In branch service review

5
Its local easy to deal with and very helpful. Reviewed on: 12th May 2025
Reply from Monmouthshire Building Society Thank you for leaving a comment. We are so pleased that you have had a good experience. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Very helpful staff at Caldicot branch. Lesley was extremely knowledgeable. I wish you still had a debit card machine. Reviewed on: 12th May 2025

In branch service review

5
I like that you can go in branch and speak to someone. I like we still get passbooks / cards. Reviewed on: 12th May 2025
Reply from Monmouthshire Building Society We love to hear all about your positive experiences in our branch's, thank you so much for leaving us a comment. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Staff very helpful and friendly. Brach is local to us. Reviewed on: 12th May 2025
Reply from Monmouthshire Building Society Thanks for taking the time to share this we really appreciate it. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Staff were very helpful and a top service from Vicky and Angela once again. Reviewed on: 10th May 2025

In branch service review

5
Our branch is very local for us get to as we are elderly. We like to deal with our affairs face to face. The staff are extremely helpful and patient. Reviewed on: 10th May 2025
Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased that you have had a good experience. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Local, easily accessed, Face to Face, Competitive rate. Reviewed on: 10th May 2025
Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. We are so pleased that you had a good experience. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
The service your employee's provide is excellent. Reviewed on: 10th May 2025
Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. We are so pleased that you had a good experience. Response date: 25th June 2025
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Monmouthshire Building Society

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