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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.69
Based on 3,007 reviews, last reviewed 22nd Sep 2026
4% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026
Kenneth's avatar
Kenneth
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

5
The information and the personal touch and advice. Reviewed on: 10th May 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, it is great to hear your positive comments. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Friendly staff and helpful. You could improve on app and passbook covers. Reviewed on: 10th May 2025

In branch service review

5
Friendly and local, location is convenient for us. Joanne was very clear and helpful opening out new account. Reviewed on: 10th May 2025
Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased that you have had a good experience. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Risca Branch, Friendly staff. Nice to deal personally rather than online. Reviewed on: 10th May 2025
Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased that you are happy with our services. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

4
The staff at Blackwood agency are always polite and helpful. Looking forward to the launch of the app. Reviewed on: 9th May 2025

In branch service review

5
I was served by Anthony today - excellent attitude to customer service - Thank you!. Reviewed on: 9th May 2025

In branch service review

5
Excellent service. Antony was really good. Explained really well, very helpful. Reviewed on: 9th May 2025

In branch service review

4
Very helpful and efficient. Explained clearly all the details - Antony. Reviewed on: 9th May 2025

In branch service review

5
Friendly staff and always happy to help but need better interest rates. Reviewed on: 9th May 2025

In branch service review

4
Had to visit office (IT Problems) dealt with us - excellent customer service skills, pleasant, knowledgeable and efficient. Reviewed on: 9th May 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 25th June 2025
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Monmouthshire Building Society

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