Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,973 reviews, last reviewed 15th Jun 2026
35% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
Peter B's avatar
Peter B
Visit provider site Read all reviews Write a review

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Monmouthshire Building Society Savings reviews (2973)

In branch service review

5
Local and friendly, good service. Reviewed on: 1st May 2025

In branch service review

5
Jen was really great and helpful. Reviewed on: 1st May 2025

In branch service review

5
Friendly and relaxed. Considerate service of staff to customers. Very welcoming. Reviewed on: 1st May 2025

In branch service review

5
Premises very clean, tidy and welcoming, Efficient and friendly staff. From what I witnessed no improvements are necessary. I would like to mention Karen who dealt with me. She was extremely personable, approachable and very helpful in meeting my needs. Thanks to her. Reviewed on: 1st May 2025

Excellent service from new Manager Gareth Hicks and...

5
Excellent service from new Manager Gareth Hicks and his tutor.Very informative of your services and given in a professional and friendly way. Reviewed on: 30th April 2025
Brenda I's avatar
Brenda I
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society, it is great to hear your positive comments. Your feedback will be shared with Gareth. Response date: 30th April 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Local and convenient, face to face with actual people which is more personal, Sarah has been a support from the start. If I have any issues she is the go to person, as she is always helpful and happy to chat and this makes things easier all round. She always has the time of day for me and is very knowledgeable which is what you need in a building society. Reviewed on: 30th April 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. We’ll share your feedback with Sarah. Response date: 13th May 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Very pleasant and helpful. Thank you. Reviewed on: 29th April 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Local branch with v. helpful and friendly staff (Fran) Face to face human contact with helps to build community and customer loyalty which is refreshing when some nay other banks and B.Socs are closing. Reviewed on: 29th April 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. We’ll share your feedback with Fran. Response date: 13th May 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Very informed staff. Very helpful and friendly staff. Reassuring that can put in cheques and discuss financial info with someone face to face. Fran is excellent. Reviewed on: 29th April 2025
Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
I always have amazing service when I pop I. The lady who served me is Angela. She is so professional, knowledgeable and smart. Helpful and great at explaining things to me. Reviewed on: 29th April 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. We’ll share your feedback with Angela. Response date: 13th May 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

Do you have a different Monmouthshire Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Monmouthshire Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill