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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.69
Based on 3,007 reviews, last reviewed 22nd Sep 2026
4% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026
Kenneth's avatar
Kenneth
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

5
Visited the Newport branch was seen even though did not have appointment, Antony was very nice and helpful. Reviewed on: 9th May 2025

In branch service review

5
Staff understanding of my difficulties, deaf - speaking to a person not a machine. Reviewed on: 9th May 2025

In branch service review

5
Great experience, Ellis was extremely helpful and friendly - Thank you. Reviewed on: 9th May 2025

In branch service review

5
Lovely ladies, Staff Beth makes a good coffee. Still in town so convenient. Reviewed on: 9th May 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Leighton, Kate, Jo, and the res of the staff are very helpful, considerate and understanding of my condition and doing a good job to help other customers as well. Keep up the good work. Reviewed on: 9th May 2025

In branch service review

5
Sarah is always welcoming and efficient, a fantastic service as always. Reviewed on: 9th May 2025

In branch service review

5
I had my appointment with Andrea in Caldicot and she was so lovely and helpful. She had a personal approach and was very informative. Reviewed on: 8th May 2025

In branch service review

5
The staff are always very helpful and friendly. Reviewed on: 8th May 2025
Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased that you have had a good experience. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Customer service: face to face contact, opening hours are all likes. Reviewed on: 8th May 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, it is great to hear your positive comments. Response date: 25th June 2025
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Monmouthshire Building Society

In branch service review

5
Friendly, easily accessible, Sarah is always happy to help and gives the personal, professional touch every time. Reviewed on: 7th May 2025
Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased that you have had a good experience. Response date: 25th June 2025
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Monmouthshire Building Society

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