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Monmouthshire Building Society: Savings reviews

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4.91
Based on 2,179 reviews, last reviewed 16th Jul 2025
27% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

ISA matured. Had to go in to reorganise my ISA as it had matured. I wasn’t really sure what I needed to do or my options but Claudia was incredible helpful and mad... Read more Reviewed on: 16th July 2025
Lou 's avatar
Lou

Latest lowest rating:

2

Savings Deposits As from 1st April -appropriately April Fools Day- payment into any savings account has to be made in cash, online or by setting up a standing order. I... Read more Reviewed on: 31st March 2025
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A H
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2179)

In branch service review

5
Friendly helpful staff face to face contact very helpful. Stress free. Please keep the passbooks avoid losing these and having to go online. Reviewed on: 13th June 2025

In branch service review

5
I like Monmouthshire over other societies because you still have the paying in books with is great for my grandchildren. Reviewed on: 13th June 2025

In branch service review

5
They are always available to help and are always polite and kind. Reviewed on: 13th June 2025

In branch service review

5
How quick we were seen without an appointment, Brilliant service. Reviewed on: 13th June 2025

In branch service review

5
Friendly staff, Knowledgeable staff. Reviewed on: 13th June 2025

In branch service review

5
The rates are lower than most other places but keeping my money and reinvesting with you due to the continuous friendly and reliable service. Hopefully the rates will increase again soon. Reviewed on: 13th June 2025

In branch service review

4
Helpful, pleasant and efficient staff. Reviewed on: 13th June 2025

In branch service review

5
The Staff at Brecon are very friendly, helpful and professional. Reviewed on: 13th June 2025

In branch service review

5
We like having access to the Clevedon office, especially the face to face service and having a passbook. Reviewed on: 11th June 2025

Ginny and Nicky in the monmouth branch were very hel...

5
Ginny and Nicky in the monmouth branch were very helpful, excellence service Reviewed on: 9th June 2025
Tilly M's avatar
Tilly M
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. It's great to hear that you have received excellent service at our Monmouth branch. We'll share your review with Ginny and Nicky. Response date: 9th June 2025
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