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Monmouthshire Building Society: Savings reviews

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4.88
Based on 2,528 reviews, last reviewed 18th Sep 2025
31% decrease in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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Latest highest rating:

5

We go to your agency in Clevedon. We go to your agency in Clevedon. They are always welcoming and know their stuff. I don't like putting passbooks in the post so handing them over to... Read more Reviewed on: 17th September 2025
John R's avatar
John R

Latest lowest rating:

1

Denied access to Regular saver account I first became Member, and opened an account, in 2001 and now, being '' old '', I find I am being discriminated against when I want o open your 6% Re... Read more Reviewed on: 18th September 2025
B S's avatar
B S
Visit provider site Read all reviews Write a review

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2528)

In branch service review

5
Emily and team are extremely helpful service is always provided excellently and nothing is too much to ask for. Great rates. Reviewed on: 22nd August 2025

Withdraw funds and ask for information

5
Went into the Cardiff branch to ask about my savings and withdraw some money. I was dealt with by Cathy who was extremely helpful and patient. Cathy is a credit to the society. Reviewed on: 22nd August 2025
Dianne Roscoe 's avatar
Dianne Roscoe
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. We’ll share your review with Cathy. Response date: 22nd August 2025
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Monmouthshire Building Society

In branch service review

5
Very accommodating, Good interest rates, Excellent customer service going the extra miles. Reviewed on: 21st August 2025

In branch service review

5
I like the fact that it is a mutual BS. The staff in the Cardiff branch are always very friendly and helpful. Reviewed on: 21st August 2025

In branch service review

5
Very friendly and knowledgeable staff, we always feel welcome and unrushed. Reviewed on: 21st August 2025

In branch service review

5
Pleasant branches and staff. Savings products often of interest with good rates. Reviewed on: 21st August 2025

In branch service review

5
My visit to the Monmouth branch was a delight. Helpful and pleasant staff, unhurried approach and information I could understand. Reviewed on: 21st August 2025

In branch service review

5
Local and friendly BS. The staff in the Monmouth branch are always pleasant, courteous and always happy to advise and let us know about products. Reviewed on: 21st August 2025

In branch service review

5
Lovely Staff , explained accounts. Private appointments offered to set account up. Reviewed on: 21st August 2025

In branch service review

5
Suppoer cards on desk, staff that care and go extra mile for customers "old fashioned" values. Reviewed on: 21st August 2025

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