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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.76
Based on 2,984 reviews, last reviewed 24th Jul 2026
24% decrease in 5 star reviews
in the past 90 days
60% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have an Isa and savings account with MBS. I have an Isa and savings account with MBS. From the time I opened my account with them, I have been treated with the greast of respect. Reviewed on: 24th July 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Not a rational approach to business. Dear Mr William Carroll, It now seems that Monmouthshire Building Society is no longer a customer centric Building Society. My wife and I have been re... Read more Reviewed on: 2nd July 2026
MR R C G Howell's avatar
MR R C G Howell
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2984)

In branch service review

5
Very professional and friendly service, nothing to much. Reviewed on: 29th December 2025

In branch service review

5
Can have face to face appointments. Reviewed on: 29th December 2025

In branch service review

5
Lovely staff ! Great customer service at all times. Nothing too much to ask. Reviewed on: 23rd December 2025

In branch service review

5
Easily accessible on the high street. Speak to a person who is Knowledgeable one to one service provided. Reviewed on: 23rd December 2025

In branch service review

5
Always good service, presence on the high street. Great that passbook are still used. There too many products to choose from. Reviewed on: 23rd December 2025

In branch service review

4
Local and friednly staff. Improvements - Online access and service. Reviewed on: 23rd December 2025

In branch service review

5
Local branch still open. Friendly and helpful staff. Reviewed on: 23rd December 2025

In branch service review

5
Excellent service. Gaeth very knowledgeable of products. Reviewed on: 22nd December 2025

In branch service review

5
Frinedly local service. Easy to understand information. Reviewed on: 22nd December 2025

In branch service review

5
Always most improved by customer service here including this meeting with. Reviewed on: 20th December 2025

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