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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.71
Based on 3,006 reviews, last reviewed 13th Sep 2026
No new 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

CHEQUES LOST INTERNALLY AT MONMOUTHSHIRE BS After depositing a cheque at the end of June in a local branch, I was told over 2 weeks later that it could not be found. Please be aware that MBS nee... Read more Reviewed on: 16th August 2026
Clare's avatar
Clare
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3006)

In branch service review

5
Usually competitive rates and friendly faces in Hereford. I enjoy the passbooks and high street presence. Reviewed on: 30th December 2025

In branch service review

5
Rates have unfortunately dropped, but appreciate the BOE has too. Helpful staff. Reviewed on: 30th December 2025

In branch service review

5
Very professional and friendly service, nothing to much. Reviewed on: 29th December 2025

In branch service review

5
Can have face to face appointments. Reviewed on: 29th December 2025

In branch service review

5
Lovely staff ! Great customer service at all times. Nothing too much to ask. Reviewed on: 23rd December 2025

In branch service review

5
Easily accessible on the high street. Speak to a person who is Knowledgeable one to one service provided. Reviewed on: 23rd December 2025

In branch service review

5
Always good service, presence on the high street. Great that passbook are still used. There too many products to choose from. Reviewed on: 23rd December 2025

In branch service review

4
Local and friednly staff. Improvements - Online access and service. Reviewed on: 23rd December 2025

In branch service review

5
Local branch still open. Friendly and helpful staff. Reviewed on: 23rd December 2025

In branch service review

5
Excellent service. Gaeth very knowledgeable of products. Reviewed on: 22nd December 2025

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