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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.84
Based on 2,944 reviews, last reviewed 8th Apr 2026
88% decrease in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

They are very helpful at the risca branch The lady I... They are very helpful at the risca branch The lady I spoke to was very helpful got me the best accounts Reviewed on: 7th April 2026
Caroline's avatar
Caroline

Latest lowest rating:

1

Useless Monmouth BS App In order to open a savings account with Monmouth BS you have to use an App which is sadly the way a lot of financial companies are going. Of course it... Read more Reviewed on: 8th April 2026
G L's avatar
G L
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2944)

In branch service review

5
Attended without an appointment, discussed a complicated issue with Harry was very informative and helpful - needed to discuss the senior colleague the following day. Did get back to me as promised. Another helpful staff member relayed information. Reviewed on: 26th November 2025

In branch service review

5
I was recommended vita have insurance which I did switch to once my current policy expired. Very happy with my annual savings after switching. Reviewed on: 25th November 2025

In branch service review

5
The personal touch, approachable staff. Reviewed on: 25th November 2025

In branch service review

5
Friendly, personable service. Very clear instructions, Good interest Rates. Reviewed on: 25th November 2025

In branch service review

5
Nothing, just keep the personal touch it is so important!. Reviewed on: 25th November 2025

In branch service review

5
Local and convenient and staff always helpful. Nice to see Monbs in the library and still on the high street. Reviewed on: 25th November 2025

In branch service review

4
While at community library event customer said that liked saving with you due to the fact we are local, care about our customers and always provide excellent customer service. Reviewed on: 25th November 2025

In branch service review

5
We love a passbook and coming in to see the staff. Reviewed on: 22nd November 2025

In branch service review

5
The personal service. Information explained so that we can may informative choices. A friendly and professional service from Sarah. Reviewed on: 21st November 2025

In branch service review

5
I like the friendliness of the staff . But I cant thin of any news. Reviewed on: 21st November 2025

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