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Monmouthshire Building Society: Savings reviews

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4.88
Based on 2,777 reviews, last reviewed 31st Oct 2025
10% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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Latest highest rating:

5

In branch service review Patient explanations. Plenty of time to study options available. Notification please if rates go up. Reviewed on: 31st October 2025
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Latest lowest rating:

1

In branch service review Andrea was so helpful and explained everything. Reviewed on: 30th October 2025
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2777)

In branch service review

5
Great that you still have Highstreet presence. Staff are great and always have a smile. Reviewed on: 3rd October 2025

In branch service review

5
We like the Monmouthshire building society as they're on the Highstreet and service is always the best. We like the use of the passbook still. Reviewed on: 3rd October 2025

In branch service review

4
Member like that they were still able to come and speak to someone face to face unlike many other banks and building societies. Reviewed on: 3rd October 2025

In branch service review

4
Helpful, friendly staff, local to the highstreets, personal touch of being able to speak to someone, still use passbooks. Reviewed on: 3rd October 2025

In branch service review

5
It's local, helpful friendly staff. Reviewed on: 3rd October 2025

In branch service review

4
Friendly, Helpful staff, reasonable rates. Reviewed on: 2nd October 2025

In branch service review

5
Being able to deal in person at a local agency. Reviewed on: 30th September 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave us a review. we are so happy to hear your pleased with our services. Response date: 1st October 2025
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Monmouthshire Building Society

In branch service review

5
I like a branch and a savings book. Reviewed on: 27th September 2025
Reply from Monmouthshire Building Society That's great to hear, we are so happy our colleagues were able to help. Response date: 8th October 2025
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Monmouthshire Building Society

In branch service review

5
The larger than normal amount allowed to be paid into the regular society. Reviewed on: 27th September 2025
Reply from Monmouthshire Building Society It’s always nice to hear when our members are happy with our services. thank you for leaving us a review. Response date: 8th October 2025
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Monmouthshire Building Society

In branch service review

5
I like the fact it is local and the staff are friendly and helpful. Reviewed on: 27th September 2025
Reply from Monmouthshire Building Society We’re really pleased to hear everything went well! Thanks for taking the time to share this. Response date: 8th October 2025
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Monmouthshire Building Society

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