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Monmouthshire Building Society: Savings reviews

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4.90
Based on 2,314 reviews, last reviewed 6th Aug 2025
28% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Recent visit to the Chepstow branch. Went into the Chepstow branch and as usual they were very helpful. We had various things to do with both our accounts, and we thought we may need to ... Read more Reviewed on: 6th August 2025
Alan Wintle's avatar
Alan Wintle

Latest lowest rating:

1

I was unable to set-up the mobile app. I was unable to set-up the mobile app. I followed the instructions but was unable to insert the 2 factor authentications. The app just froze. You m... Read more Reviewed on: 3rd August 2025
Philip Weinberg's avatar
Philip Weinberg
Visit provider site Read all reviews Write a review

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2314)

In branch service review

5
Staff are friendly and welcoming. They advise on products and services in a clear and concise manner for my understanding. Reviewed on: 5th July 2025

In branch service review

5
Lady was very professional and highly knowledgeable. Reviewed on: 5th July 2025

In branch service review

5
All staff at the Newport - Caerleon Road branch are really helpful, respectful and always go the extra mile to help. Reviewed on: 5th July 2025

In branch service review

5
Over the year been very friendly and helpful. Did think that yearly interest rate on yearly iSa would have been slightly higher regarding the number of years I have been with the you. Reviewed on: 5th July 2025

In branch service review

5
I like having a branch within walking distance of my home. Always friendly and accomodating. Reviewed on: 5th July 2025

In branch service review

5
Welcomed with a smile, information explained clearly. Helpful and friendly. Reviewed on: 4th July 2025

In branch service review

5
Top level service - extremely friendly and professional. Reviewed on: 4th July 2025

In branch service review

5
Always been helpful, understanding and ready to help. Reviewed on: 4th July 2025

In branch service review

5
Very friendly, helpful and efficient. Reviewed on: 4th July 2025

In branch service review

5
I find the staff very polite, professional, friendly and very helpful. I also like it because it is local and convenient. Reviewed on: 4th July 2025

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