Smart Money People Logo

Monmouthshire Building Society: Savings reviews

4.91
Based on 1,260 reviews, last reviewed 12th Jan 2025
40% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
7%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful staff -very informative . Helpful staff -very informative .They made it easy to open new ISA Reviewed on: 12th January 2025
Ceri M's avatar
Ceri M

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
Steve 's avatar
Steve

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1260)

Review of the Monmouthshire Building Society, Savings:

In branch service review

5
Atmosphere, locality (Cardiff), accessible, able to open accounts in branch, clear communication given and offered. Jack was a good listener, focussed, had a good sense of humour and was empathetic. Reviewed on: 15th March 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Cardiff branch. Response date: 8th April 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
I love that you can see someone face-to-face and telephone the office of Caldicot directly - very friendly staff. Reviewed on: 25th November 2024
Reply from Monmouthshire Building Society Thank you for your positive feedback. Response date: 9th January 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Personal, face-to-face interactions make it easier to open, operate and communicate about accounts. Reviewed on: 25th November 2024
Reply from Monmouthshire Building Society Thank you for your positive feedback. Response date: 18th December 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Face-to-face and so helpful, can trust them as a Society. Reviewed on: 25th November 2024
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. Response date: 18th December 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
The people are very friendly and professional. Reviewed on: 25th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to provide us with feedback. Response date: 18th December 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
The staff at the Portishead branch are professional, deal with clients in a business-like and most polite way. They are a delight and pleasure to visit. Also the staff and the uniforms look pleasing and professional. Reviewed on: 25th November 2024
Reply from Monmouthshire Building Society We are so pleased that you have had a good experience in the Portishead branch. Response date: 18th December 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Local and friendly staff with good knowledge. Reviewed on: 25th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 18th December 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Friendly staff. Very quick to make an appointment. Joanne explained the product clearly. Reviewed on: 25th November 2024
Reply from Monmouthshire Building Society Thank you for your review, your comments will be shared with Joanne. Response date: 18th December 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
People to talk to on the high street who can explain products to me and follow-up issues when they say they will. Reviewed on: 25th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us a review. Response date: 18th December 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Staff are very helpful with brilliant customer service. Reviewed on: 23rd November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Response date: 18th December 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

4
I like the Swansea branch - nice staff. Reviewed on: 23rd November 2024
Reply from Monmouthshire Building Society Thank you for providing feedback for the Swansea branch. Response date: 18th December 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

Do you have a different Monmouthshire Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Monmouthshire Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products