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Monmouthshire Building Society: Savings reviews

4.87
Based on 2,931 reviews, last reviewed 3rd Mar 2026
81% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2931)

In branch service review

5
Always friendly and helpful staff. My brother recommended you. Reviewed on: 2nd April 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Lots of local branches and very good products. Visted Monmouth branch today. Reviewed on: 2nd April 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Friendly staff, nothing is too much trouble. Reviewed on: 2nd April 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Outstanding friendly and informative customer service received at your Monmouth branch by Karen and Nicola. Reviewed on: 2nd April 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. We’ll share your feedback with Karen and Nicola. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
I am able to visit a branch and deal with a human. Reviewed on: 2nd April 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Antony was first class with us. Newport branch in John frost square. Reviewed on: 2nd April 2025
Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. We'll share your feedback with the Antony. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
I like that MBS is a local building Society. The staff are helpful, friendly and have always done their best for me as a customer. They are knowledgeable and efficient. Reviewed on: 2nd April 2025
Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
I don't feel you could improve any more, you are friendly in every way. Reviewed on: 2nd April 2025
Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Friendliness and personal service, one the to change, more privacy. Reviewed on: 2nd April 2025
Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Very friendly staff, who are very helpful, when I spoke with Antony. Reviewed on: 2nd April 2025
Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. We'll share your feedback with the Antony. Response date: 13th May 2025
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Monmouthshire Building Society

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