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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.69
Based on 3,007 reviews, last reviewed 22nd Sep 2026
4% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026
Kenneth's avatar
Kenneth
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

5
Friendly service and accessible advice and information. I feel valued as a member. Reviewed on: 11th April 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Its very handy. The lady was very polite and helpful. Reviewed on: 11th April 2025
Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
The staff are welcoming and friendly and I can access the branch locally and am not forced to go online. Reviewed on: 11th April 2025
Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Local branches, very helpful friendly staff. Reviewed on: 11th April 2025
Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
The staff are always really polite and helpful. Nothing is never too much troubler, they go out of their way to deal with you anthem day however busy they all are. Beth was very helpful. Reviewed on: 11th April 2025
Reply from Monmouthshire Building Society Thank you for sharing your experience with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
I booked an appointment in store with Antony. He was very welcoming and made me feel comfortable. He explained things very thoroughly and was very patient. Reviewed on: 11th April 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. We’ll share your feedback with Antony. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Always happy to sort accounts, patient and friendly. Reviewed on: 11th April 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Friendly staff willing to help resolve Problems. Reviewed on: 11th April 2025
Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025
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Monmouthshire Building Society

In branch service review

5
Dealt with Lucas and was exceptionally helpful and very efficient in explaining everything to me. Reviewed on: 11th April 2025
Reply from Monmouthshire Building Society Thank you for taking the time to share your feedback with the Society. Response date: 13th May 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Very friendly - Old fashioned personal service. Reviewed on: 11th April 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 13th May 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

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