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Monmouthshire Building Society: Savings reviews

4.91
Based on 1,166 reviews, last reviewed 19th Dec 2024
40% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
7%
3 star
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0%
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0%
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0%

Latest highest rating:

5

Reinvest in a matured isa Visited Cardiff branch to reinvest in a fixed rate cash isa.Cashier consulted her manager who then went through the process with me in a courteous an... Read more Reviewed on: 19th December 2024
Graham F's avatar
Graham F

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
Steve 's avatar
Steve

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1166)

Review of the Monmouthshire Building Society, Savings:

In branch service review

5
Friendly staff, local shop, access to real people. No need for passbooks on ISAs, just annual statements and internet access to accounts. Reviewed on: 25th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

5
Local and still open on the high street. Reviewed on: 28th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Staff could not be bettered. Very little needs to be improved. Reviewed on: 28th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024
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Monmouthshire Building Society

Savings account

5
Karen McDermott helped look at my accounts and find a new better account to open with needs that suit mine Reviewed on: 26th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 28th October 2024
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Monmouthshire Building Society

In branch service review

5
Very efficient and clear explanation of the process. Reviewed on: 26th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
So kind and helpful. Take the time to explain everything clearly. Mandi has helped me through a difficult time after a bereavement and gave excellent service. Reviewed on: 26th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Mandy. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

5
Friendly and helpful service from Lesley. Reviewed on: 26th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

4
Helpful face-to-face service at the Caldicot branch. Reviewed on: 26th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

5
Easy to save. Online is difficult to use. Reviewed on: 26th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

5
Whenever I come into cCaldicot I am treated as a human being and not just a number. It's very nice to talk to the staff. I'm very pleased with the service. Interest rates could be higher. Reviewed on: 26th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 28th November 2024
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Monmouthshire Building Society

In branch service review

5
I like it at Caldicot and the no nonsense service I reveive. I like that I can come in and be dealt with face-to-face. Reviewed on: 26th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 28th November 2024
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Monmouthshire Building Society

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