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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.9 (2778 reviews)

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4.88

Based on 2,778 reviews, last reviewed 10th Nov 2025

10% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Visited today to move saving and update main saving... Visited today to move saving and update main saving plan. Service was efficient, staff were polite, clear and professional. Best of all it’s location. Reviewed on: 10th November 2025

Latest lowest rating:

1

In branch service review Andrea was so helpful and explained everything. Reviewed on: 30th October 2025

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2778)

In branch service review

Enjoy coming into the building society to see staff personally with any issues. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society Thanks for getting in touch, we appreciate you taking the time leaving us feedback. Response date: 8th October 2025

In branch service review

Sarah gave excellent service in Branch today. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society So glad Sarah was able to help – we’ll make sure they see your message! Response date: 8th October 2025

In branch service review

Easy access, friendly staff, Sarah. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society That’s great to hear – we’ve passed your kind words on to Sarah and the team! Response date: 8th October 2025

In branch service review

Customer service is above and beyond in the Brecon branch. Sarah was so professional and helpful with my account setting up. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society That’s great to hear – we’ve passed your kind words on to the Brecon branch and Sarah! Response date: 8th October 2025

In branch service review

Like it that you have a passbook. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society That’s fantastic – Thank you for sharing your feedback with us. Response date: 8th October 2025

In branch service review

Staff are excellent (nothing more to say). Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society It’s always nice to hear when our members are happy – we’ve shared this with the team. Response date: 8th October 2025

In branch service review

Convenient / card reader to transfer monies needed. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We will pass your feedback on to a relevant team. Response date: 8th October 2025

In branch service review

The staff at the Newport branch are considerate, helpful amazing and always look after me especially, Kate, Jo, Beth and the reset of the staff. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society That’s great to hear – we’ve passed your kind words on to Kate, Jo, Beth and the team! Response date: 8th October 2025

In branch service review

Lovely customer service - visited following a bereavement and were dealt with by Jen. Very kind and understanding. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society Thanks for getting in touch, we appreciate you taking the time leaving us feedback. Response date: 8th October 2025

In branch service review

I like the fact that you have an easily access branch in Whitechurch as well as in the centre. I was sad that Birchgrove closed. Reviewed on: 26th September 2025

Reply from Monmouthshire Building Society So glad Whitechurch was able to help – we’ll make sure they see your message! Response date: 8th October 2025

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Monmouthshire Building Society: Savings reviews

10% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2778)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Review Monmouthshire Building Society: Savings now

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