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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.78
Based on 2,965 reviews, last reviewed 29th May 2026
65% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Time well spent Most helpful and good advice. Rationisaled numero accounts . Reviewed on: 29th May 2026
R m's avatar
R m

Latest lowest rating:

1

The Issue 8 Regular Saver account has been the most... The Issue 8 Regular Saver account has been the most difficult account I have EVER tried to open; despite being a past, satisfied, MBS customer and sti... Read more Reviewed on: 27th May 2026
Adoniram's avatar
Adoniram
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2965)

In branch service review

5
A good range of products, Friendly staff offering clear advice. Reviewed on: 26th November 2025

In branch service review

5
Attended without an appointment, discussed a complicated issue with Harry was very informative and helpful - needed to discuss the senior colleague the following day. Did get back to me as promised. Another helpful staff member relayed information. Reviewed on: 26th November 2025

In branch service review

5
I was recommended vita have insurance which I did switch to once my current policy expired. Very happy with my annual savings after switching. Reviewed on: 25th November 2025

In branch service review

5
The personal touch, approachable staff. Reviewed on: 25th November 2025

In branch service review

5
Friendly, personable service. Very clear instructions, Good interest Rates. Reviewed on: 25th November 2025

In branch service review

5
Nothing, just keep the personal touch it is so important!. Reviewed on: 25th November 2025

In branch service review

5
Local and convenient and staff always helpful. Nice to see Monbs in the library and still on the high street. Reviewed on: 25th November 2025

In branch service review

4
While at community library event customer said that liked saving with you due to the fact we are local, care about our customers and always provide excellent customer service. Reviewed on: 25th November 2025

In branch service review

5
We love a passbook and coming in to see the staff. Reviewed on: 22nd November 2025

In branch service review

5
The personal service. Information explained so that we can may informative choices. A friendly and professional service from Sarah. Reviewed on: 21st November 2025

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