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Monmouthshire Building Society: Savings reviews

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4.90
Based on 2,318 reviews, last reviewed 11th Aug 2025
41% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Brecon branch We visited the Brecon branch to reinvest our savings We were seen by Ally who gave us excellent advise and talked us through and explained our options... Read more Reviewed on: 11th August 2025
Margaret E's avatar
Margaret E

Latest lowest rating:

1

I was unable to set-up the mobile app. I was unable to set-up the mobile app. I followed the instructions but was unable to insert the 2 factor authentications. The app just froze. You m... Read more Reviewed on: 3rd August 2025
Philip Weinberg's avatar
Philip Weinberg
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2318)

In branch service review

5
Excellent, friendly and efficient service!! No improvements required. Reviewed on: 3rd July 2025

In branch service review

5
We have been with Monmouthshire BS for many yeats and we like the fact that we still have a passbook. Reviewed on: 3rd July 2025

In branch service review

5
One of the only building societies we can go to in person; this is the reason we chose it as it also has good savings rates. Nina is lovely and remembers us, children's accounts are excellent and the personal touch is really appreciated. Reviewed on: 2nd July 2025

In branch service review

5
Tina in Abertillery goes above and beyond everytime I go into branch. Reviewed on: 2nd July 2025

In branch service review

5
Chepstow branch is local with good opening times. Correspendence is clear and accounts are good. Staff are very nice. Reviewed on: 2nd July 2025

In branch service review

5
Friendly, knowledgeable staff at Chepstow branch. All the staff were a credit to the Society. Reviewed on: 2nd July 2025

Cwmbran Branch- very efficient, friendly and a joy t...

5
Cwmbran Branch- very efficient, friendly and a joy to engage with. Good choice of products and competitive rates. Reviewed on: 1st July 2025
Carol P's avatar
Carol P
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 2nd July 2025
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Monmouthshire Building Society

What a lovely young gentleman, he was very polite an...

5
What a lovely young gentleman, he was very polite and helpful, he will go far. Reviewed on: 1st July 2025
Marie's avatar
Marie
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. We'll share your feedback with the Cwmbran branch manager. Response date: 2nd July 2025
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Monmouthshire Building Society

In branch service review

5
It's great to have a local bank/building society and to be able to speak to someone face-to-face. Reviewed on: 1st July 2025

In branch service review

5
Great to have local branches and offer great service at Caldicot. Reviewed on: 1st July 2025

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