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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.87
Based on 2,925 reviews, last reviewed 3rd Feb 2026
67% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
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92%
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8%
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Latest highest rating:

5

It was a positive experience. It was a positive experience. The staff were very friendly, helpful and polite. We were welcomed and immediately shown into a private room with a desi... Read more Reviewed on: 3rd February 2026
Merryl S's avatar
Merryl S

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2925)

In branch service review

5
Friendly staff and very helpful. Reviewed on: 12th November 2025

In branch service review

5
Very helpful and professional and knowledgeable. Very friendly. Reviewed on: 11th November 2025

In branch service review

4
I would like an ISA or bond paying monthly interest. Reviewed on: 11th November 2025

In branch service review

5
Always friendly service from the staff at Chepstow. Julie was great today, helping with my query. Reviewed on: 11th November 2025

In branch service review

5
I have been with the Monmouthshire building society for many years. The staff as always friendly and helpful especially Sarah with helping me today from a telephone call to her seeing me in Branch the same day. Reviewed on: 10th November 2025

In branch service review

5
Personal approach, Professional service, Excellent and welcoming manner. Reviewed on: 10th November 2025

In branch service review

5
Staff are very friendly and took time to explained options clearly. Reviewed on: 10th November 2025

Visited today to move saving and update main saving...

5
Visited today to move saving and update main saving plan. Service was efficient, staff were polite, clear and professional. Best of all it’s location. Reviewed on: 10th November 2025
Margaret W's avatar
Margaret W
Reply from Monmouthshire Building Society We are really happy to hear you had a good experience with our colleagues. Thank you for leavings us a review. Response date: 10th November 2025
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Monmouthshire Building Society

In branch service review

5
Really easy account opening process today in Hereford with Izzy. Please stay on the high street and keep the passbook. Reviewed on: 7th November 2025

In branch service review

5
Queen St branch, Cardiff. Saw Vicky who was very helpful and explained all options. Reviewed on: 6th November 2025

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