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Monmouthshire Building Society: Savings reviews

4.88
Based on 2,778 reviews, last reviewed 10th Nov 2025
14% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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Latest highest rating:

5

Visited today to move saving and update main saving... Visited today to move saving and update main saving plan. Service was efficient, staff were polite, clear and professional. Best of all it’s location. Reviewed on: 10th November 2025
Margaret W's avatar
Margaret W

Latest lowest rating:

1

In branch service review Andrea was so helpful and explained everything. Reviewed on: 30th October 2025
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2778)

In branch service review

5
The staff are always knowledgeable and chatty. I really enjoy coming in to the agency, it is much better than online banking! Rates are always competitive. Reviewed on: 26th September 2025
Reply from Monmouthshire Building Society We are really happy to hear you had a good experience with our colleagues. Thank you for leavings us a review. Response date: 8th October 2025
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Monmouthshire Building Society

In branch service review

5
I met Vicky today. A lovely lady. Very knowledgeable and clear in her explanations. She answered all my questions. Very useful meeting face to face. Reviewed on: 25th September 2025
Reply from Monmouthshire Building Society So glad Vicky was able to help – we’ll make sure they see your message! Response date: 8th October 2025
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Monmouthshire Building Society

In branch service review

5
Like the face to face aspect and the use of the passbooks. Reviewed on: 22nd September 2025
Reply from Monmouthshire Building Society Thanks for getting in touch, we appreciate you taking the time leaving us feedback. Response date: 17th October 2025
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Monmouthshire Building Society

In branch service review

4
Enjoy face to face service friendly staff. Reviewed on: 22nd September 2025
Reply from Monmouthshire Building Society We are really happy to hear you had a good experience with our colleagues. Thank you for leavings us a review. Response date: 17th October 2025
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Monmouthshire Building Society

In branch service review

5
Good service , still have passbooks. Reviewed on: 22nd September 2025
Reply from Monmouthshire Building Society Thanks for getting in touch, we appreciate you taking the time leaving us feedback. Response date: 17th October 2025
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Monmouthshire Building Society

In branch service review

5
Amazing branch in Caldicot, Andrea was very helpful with what we was after. Reviewed on: 22nd September 2025
Reply from Monmouthshire Building Society That’s great to hear – we’ve passed your kind words on to Andrea and Caldicot branch! Response date: 17th October 2025
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Monmouthshire Building Society

In branch service review

5
Local and convenient - nice to be able to speak face to face to a human being. Reviewed on: 22nd September 2025
Reply from Monmouthshire Building Society We really appreciate you taking the time to leave the society a review. Response date: 17th October 2025
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Monmouthshire Building Society

In branch service review

5
Very good friendly advice and wouldn't change anything. Reviewed on: 22nd September 2025
Reply from Monmouthshire Building Society Thank you for leaving the society a positive review. Response date: 8th October 2025
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Monmouthshire Building Society

In branch service review

5
A local branch with professional and friendly staff improve. The website could offer clearer information. Reviewed on: 22nd September 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We will pass your feedback on to a relevant team. Response date: 17th October 2025
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Monmouthshire Building Society

In branch service review

5
Very friendly, helpful made sure we were happy with everything we came in for. Even given a coffee. Excellent service, Vicky was amazing a pleasure to do business with. Well done!!. Reviewed on: 20th September 2025
Reply from Monmouthshire Building Society So glad Vicky was able to help – we’ll make sure they see your message! Response date: 17th October 2025
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Monmouthshire Building Society

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