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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.71
Based on 3,006 reviews, last reviewed 13th Sep 2026
No new 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

CHEQUES LOST INTERNALLY AT MONMOUTHSHIRE BS After depositing a cheque at the end of June in a local branch, I was told over 2 weeks later that it could not be found. Please be aware that MBS nee... Read more Reviewed on: 16th August 2026
Clare's avatar
Clare
Visit provider site Read all reviews Write a review

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (3006)

In branch service review

5
Very helpful and took time to explain Evan was brilliant to deal with. Reviewed on: 5th December 2025

In branch service review

5
Excellent personal service and being able to visit a branch. Reviewed on: 5th December 2025

In branch service review

4
Sarah was extremely helpful and professional. So nice to meet a friendly person as opposed to an impersonal banking app. Thank you. Reviewed on: 5th December 2025

In branch service review

5
Very good service explained in detail, make sure that I understood changes made. Reviewed on: 5th December 2025

In branch service review

5
Excellent products. I can come in and speak to someone in person. Lovely staff. Makes everything much easier. Reviewed on: 5th December 2025

Junior Isa in the Queen Street branch

5
I set up a Junior Isa in the Cardiff Queen Street branch. Cathy was very friendly and explained everything in great detail. We spoke about her visits to Ireland (I'm Irish) and her plans to return. It was a pleasant experience overall. Reviewed on: 5th December 2025
Colin S's avatar
Colin S
Reply from Monmouthshire Building Society Thank you for leaving a review for our Cardiff branch. We're pleased to hear that you had a pleasant experience with us. We'll share your feedback with Cathy. Response date: 5th December 2025
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Monmouthshire Building Society

In branch service review

5
Excellent, reliable service. Always pleasant and helpful. Thanks to Cathy and Vicky as always. Reviewed on: 4th December 2025

In branch service review

5
No improvements needed your fantastic. Reviewed on: 4th December 2025

A productive visit.

5
A pleasant and informative experience from a courteous and helpful member of staff.Which resulted in suitable investments for us. Reviewed on: 4th December 2025
Phil T's avatar
Phil T
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. We'll share your positive feedback with our branch colleagues. Response date: 4th December 2025
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Monmouthshire Building Society

In branch service review

5
Love the personal help and attention. Reviewed on: 3rd December 2025

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