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Monmouthshire Building Society: Savings reviews

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4.88
Based on 2,778 reviews, last reviewed 10th Nov 2025
21% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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Latest highest rating:

5

Visited today to move saving and update main saving... Visited today to move saving and update main saving plan. Service was efficient, staff were polite, clear and professional. Best of all it’s location. Reviewed on: 10th November 2025
Margaret W's avatar
Margaret W

Latest lowest rating:

1

In branch service review Andrea was so helpful and explained everything. Reviewed on: 30th October 2025
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2778)

In branch service review

5
The Branch is local, excellent service from David by explaining all products to us in detail. Pleasant to deal with!. Reviewed on: 20th September 2025
Reply from Monmouthshire Building Society That’s great to hear – we’ve passed your kind words on to David and the team! Response date: 17th October 2025
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Monmouthshire Building Society

In branch service review

5
Friendly, easy to talk to and straight to the point with explaining clearly. Reviewed on: 20th September 2025
Reply from Monmouthshire Building Society We’re really pleased to hear everything went well! Thanks for taking the time to share this. Response date: 17th October 2025
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Monmouthshire Building Society

In branch service review

5
Local branch and friendly staff who are always happy to help. Reviewed on: 20th September 2025
Reply from Monmouthshire Building Society That’s fantastic – Thank you for sharing your feedback with us. Response date: 17th October 2025
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Monmouthshire Building Society

In branch service review

5
It has a branch to which I can travel and have a face to face meeting in Brecon. Reviewed on: 19th September 2025

In branch service review

5
Efficient and friendly staff. Evan was so helpful. Reviewed on: 19th September 2025

In branch service review

5
Expresso coffee. Evan was great. Reviewed on: 19th September 2025

In branch service review

5
Arrived without making an appointment and Evan fitted us in for a review of my savings account. He explained everything thoroughly. Reviewed on: 19th September 2025

In branch service review

5
There is a local branch I can walk into. Friendly service. Reviewed on: 19th September 2025
Reply from Monmouthshire Building Society It’s always nice to hear when our members are happy – we’ve shared this with the team. Response date: 17th October 2025
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Monmouthshire Building Society

In branch service review

5
Brecon branch have always been helpful and given friendly warm customer service on this occasion Sarah was able to help me select and process a new account. Reviewed on: 19th September 2025
Reply from Monmouthshire Building Society So glad Sarah was able to help – we’ll make sure they see your message! Response date: 17th October 2025
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Monmouthshire Building Society

In branch service review

5
Professional service from Eleri. Reviewed on: 19th September 2025

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