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Monmouthshire Building Society: Savings reviews

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4.89
Based on 2,522 reviews, last reviewed 31st Aug 2025
10% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

In branch service review Friendliness and knowledgeable level of Adele the representative I saw. Reviewed on: 30th August 2025
Verified source

Latest lowest rating:

1

Stay away I completed online registration for a regular saver account. Completed all the paperwork necessary for the money to be debited from my primary account... Read more Reviewed on: 31st August 2025
Eliot Rudolph's avatar
Eliot Rudolph
Visit provider site Read all reviews Write a review

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2522)

very satisfied customer

5
We had a few transactions to do in branch and was dealt with a young man, I think his name was S. Barton, it was a pleasure to deal with him. That said all the staff are very helpful in your Cwmbran Branch. Reviewed on: 11th August 2025
Paul Minor's avatar
Paul Minor
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. We’ll share your feedback with the Cwmbran branch. Response date: 12th August 2025
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Monmouthshire Building Society

In branch service review

5
Great service with Catherine today. Thank you. Reviewed on: 9th August 2025

In branch service review

5
Excellent service from Gareth who opened two accounts will be recommending. Reviewed on: 9th August 2025

In branch service review

5
Friendly - Personal integrations with David. Reviewed on: 9th August 2025

In branch service review

5
Very helpful and easily understood. Reviewed on: 9th August 2025

In branch service review

4
Staff are very friendly and helpful. Lovely cup of tea however coffee was not so good. Reviewed on: 9th August 2025

In branch service review

5
Always friendly staff and very helpful. Reviewed on: 9th August 2025

In branch service review

5
Friendly staff, Nothing to much trouble. Gareth is very friendly and helpful. Reviewed on: 9th August 2025

In branch service review

5
Friendly very accommodating. Explained account details very clearly. Reviewed on: 9th August 2025

Quick service to open a new account

5
I visited Queen St, Cardiff today without an appointment about half an hour before closing. I was initially told that sadly it was too late to open a new ISA account. But as I had recently updated my details in a recent branch, Vicky took me through the process and managed to get all the paperwork done before closing - saving me from having to come back another day. Thank you Reviewed on: 9th August 2025
Paul M's avatar
Paul M
Reply from Monmouthshire Building Society Thank you for taking the time to share your experience with the Society. We'll share your feedback with Vicky. Response date: 12th August 2025
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Monmouthshire Building Society

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