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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.87
Based on 2,927 reviews, last reviewed 7th Feb 2026
68% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Was worried a smaller BS would be slow, cumbersome a... Was worried a smaller BS would be slow, cumbersome and complicated. It was the opposite and the app is top class. I have other BS apps some are poor s... Read more Reviewed on: 7th February 2026
Derek P's avatar
Derek P

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2927)

In branch service review

5
Patient explanations. Plenty of time to study options available. Notification please if rates go up. Reviewed on: 31st October 2025

In branch service review

5
Nothing, good introductions, coffee offered which was a nice touch. Very pleasant young member of staff, very knowledgeable. Advices us to have a different account we originally decided on. Reviewed on: 31st October 2025

In branch service review

5
Friendly and knowledgeable staff. Have always been made to feel welcome when I visit. Feels more personal service than computers. Reviewed on: 31st October 2025

In branch service review

4
I like the fact that your interest rates are the same across the board. Would like to see monthly interest. Reviewed on: 31st October 2025

In branch service review

5
Good service - would like to be open on Saturdays. Reviewed on: 31st October 2025

In branch service review

5
Good customer service, Saturday opening would be good. Reviewed on: 31st October 2025

In branch service review

5
As all banks close branches its great to have a local financial institution to deal with. Reviewed on: 31st October 2025

In branch service review

5
Sarah has been extremely helpful and professional. Reviewed on: 31st October 2025

In branch service review

5
Friendly staff who are very knowledgeable about products. Prompt efficient service. Tina was / is exceptionally helpful and friendly and very knowledgeable. Reviewed on: 30th October 2025

In branch service review

5
Very helpful and knowledgeable thank you. Reviewed on: 30th October 2025

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