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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.88
Based on 2,778 reviews, last reviewed 10th Nov 2025
20% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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Latest highest rating:

5

Visited today to move saving and update main saving... Visited today to move saving and update main saving plan. Service was efficient, staff were polite, clear and professional. Best of all it’s location. Reviewed on: 10th November 2025
Margaret W's avatar
Margaret W

Latest lowest rating:

1

In branch service review Andrea was so helpful and explained everything. Reviewed on: 30th October 2025
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2778)

In branch service review

5
The convenience and having a local branch. Reviewed on: 19th September 2025

In branch service review

5
Everyone is friendly. Its easy to speak to someone. I always feel they are handling my money safely. Very friendly and knowledgeable. Reviewed on: 19th September 2025

In branch service review

5
Very friendly. All questions answered fully and professionally. Excellent knowledge. Not rushed. All staff we met were welcoming and friendly. Reviewed on: 19th September 2025
Reply from Monmouthshire Building Society We’re really pleased to hear everything went well! Thanks for taking the time to share this. Response date: 17th October 2025
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Monmouthshire Building Society

In branch service review

5
There savings rates, goo communication, Quick and easy appointment. Reviewed on: 19th September 2025

In branch service review

5
Local branch, so easily accessible. Fantastic staff, so friendly they could be friends. Reviewed on: 19th September 2025

In branch service review

5
Always happy with the service provided by the team. Reviewed on: 19th September 2025

In branch service review

5
Local branch in Abergavenny, More Opening hours. Reviewed on: 19th September 2025
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We will pass your feedback on to a relevant team. Response date: 17th October 2025
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Monmouthshire Building Society

In branch service review

5
Personal Service, very helpful. Maybe appointment system for longer/more complex service. Reviewed on: 19th September 2025
Reply from Monmouthshire Building Society We’re really pleased to hear everything went well! Thanks for taking the time to share this. Response date: 17th October 2025
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Monmouthshire Building Society

In branch service review

5
Its local and I can deal face to face over the counter. Rates are competitive. Reviewed on: 19th September 2025
Reply from Monmouthshire Building Society That’s fantastic – Thank you for sharing your feedback with us. Response date: 17th October 2025
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Monmouthshire Building Society

Denied access to Regular saver account

1
I first became Member, and opened an account, in 2001 and now, being '' old '', I find I am being discriminated against when I want o open your 6% Regular saver account. finder .com says it can be opened in branch, website and app. Branch is inappropriate for me, living in the North of Scotland; I have no mobile signal and therefore find anything associated with apps difficult and when I try to apply in your website, I find it is impossible. I am being denied access to your very good 6% Regular Saver account issue 8. Reviewed on: 18th September 2025
B S's avatar
B S
Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. We’re sorry to hear that you could not open a regular saver account with us and apologise for any inconvenience caused by this. We understand that you have spoken to a member of our Savings & Customer Contact team today who have resolved your complaint. If you require any further assistance, please don’t hesitate to call our Savings and Customer Contact team on 01633 844340. Response date: 24th September 2025
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Monmouthshire Building Society

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