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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.71
Based on 3,006 reviews, last reviewed 13th Sep 2026
No new 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

CHEQUES LOST INTERNALLY AT MONMOUTHSHIRE BS After depositing a cheque at the end of June in a local branch, I was told over 2 weeks later that it could not be found. Please be aware that MBS nee... Read more Reviewed on: 16th August 2026
Clare's avatar
Clare
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3006)

In branch service review

5
Being able to actually speak to someone face to face. Musarrat was very helpful. Thank you. Reviewed on: 28th November 2025

In branch service review

5
Can't find anything to improve happy with service received. Reviewed on: 28th November 2025

In branch service review

4
Service is always brilliant in Hereford. I appreciate that you are mutual and you still have a passbook. The rates haven't been as good recently but helpfully they will come back up. Reviewed on: 28th November 2025

In branch service review

4
Happy with service, the benefit is face to face. Reviewed on: 26th November 2025

In branch service review

5
That fact that you can actually visit, the personal service and the passbook. Reviewed on: 26th November 2025

In branch service review

5
Very helpful staff and I didn't feel rushed and everything was explained to me Evan was so kind to me. Reviewed on: 26th November 2025

In branch service review

5
Ability to pay in Cash, Friendly Staff, Good cup of tea. Reviewed on: 26th November 2025

In branch service review

5
Very friendly and helpful service. Evan was great! Great to have a local branch. Reviewed on: 26th November 2025

In branch service review

5
It's a great place to invest money and staff are very friendly and helpful. Reviewed on: 26th November 2025

In branch service review

5
They are friendly and explained everything in detail. Very helpful. Reviewed on: 26th November 2025

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