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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.87
Based on 2,927 reviews, last reviewed 7th Feb 2026
70% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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Latest highest rating:

5

Was worried a smaller BS would be slow, cumbersome a... Was worried a smaller BS would be slow, cumbersome and complicated. It was the opposite and the app is top class. I have other BS apps some are poor s... Read more Reviewed on: 7th February 2026
Derek P's avatar
Derek P

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2927)

In branch service review

5
Liked that its local and face to face. Reviewed on: 30th October 2025

In branch service review

1
Andrea was so helpful and explained everything. Reviewed on: 30th October 2025

In branch service review

4
Appreciate the local branch, Andrea was very helpful with product knowledge. Reviewed on: 30th October 2025

In branch service review

5
Ease of dealing with member of staff with the product that suits my needs. Reviewed on: 30th October 2025

In branch service review

5
Friendly knowledgeable staff, local friendly atmosphere in branch, Convenient. Reviewed on: 30th October 2025

Always a friendly face to greet you.

5
Always a friendly face to greet you. Always willing to help Reviewed on: 29th October 2025
Kathryn W's avatar
Kathryn W
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We'll share your feedback with the branch colleagues. Response date: 29th October 2025
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Monmouthshire Building Society

In branch service review

5
Easy to deal with in branch no so easy by phone. Reviewed on: 28th October 2025

In branch service review

4
I don't recommend financial institutions. Frequent rate changes with no reason. Reviewed on: 28th October 2025

Local Building Society

5
I wanted a local building society offering a product I wanted & face to face service. This filled the bill. Reviewed on: 27th October 2025
Janet B's avatar
Janet B
Reply from Monmouthshire Building Society Thank you so much for taking your time to leave us a review. We are so glad you are happy with our services! Response date: 28th October 2025
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Monmouthshire Building Society

In branch service review

5
Need to renew bond past due date. Lisa was really helpful and took me to a room to open a new account - fantastic service. Reviewed on: 27th October 2025

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