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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.76
Based on 2,984 reviews, last reviewed 24th Jul 2026
24% decrease in 5 star reviews
in the past 90 days
60% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have an Isa and savings account with MBS. I have an Isa and savings account with MBS. From the time I opened my account with them, I have been treated with the greast of respect. Reviewed on: 24th July 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Not a rational approach to business. Dear Mr William Carroll, It now seems that Monmouthshire Building Society is no longer a customer centric Building Society. My wife and I have been re... Read more Reviewed on: 2nd July 2026
MR R C G Howell's avatar
MR R C G Howell
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2984)

In branch service review

5
Jennie, Louisa and Liz were amazing, they helped me with my accounts and answered all the questions I asked. Reviewed on: 21st November 2025

In branch service review

5
The helpful staff and great atmosphere especially. Alison, Beth and Lucas. Reviewed on: 21st November 2025

In branch service review

5
Kate and Jo go over the above on every visit I have the branch. They both are a credit to have in branch, Both so knowledgeable and considerate and helpful. Reviewed on: 21st November 2025

In branch service review

4
Could become more up to date with modern The. Online easy of access. Reviewed on: 21st November 2025

In branch service review

5
I like the passbooks. I would like to be able to pay in using a bank card. Reviewed on: 21st November 2025

In branch service review

5
Personal contact, Local office,. Reviewed on: 19th November 2025

In branch service review

5
It's a Local branched and its easy to park. Its not far from my house. Reviewed on: 19th November 2025

In branch service review

5
All members of staff are lovely and very professional. Reviewed on: 19th November 2025

In branch service review

5
Being able to come into a local branch is very good. Staff are available to explain things. Reviewed on: 19th November 2025

In branch service review

5
Excellent service by Emma. Were made welcome and given good advice. Very good. Reviewed on: 19th November 2025

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