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Monmouthshire Building Society: Savings reviews

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4.88
Based on 2,778 reviews, last reviewed 10th Nov 2025
19% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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Latest highest rating:

5

Visited today to move saving and update main saving... Visited today to move saving and update main saving plan. Service was efficient, staff were polite, clear and professional. Best of all it’s location. Reviewed on: 10th November 2025
Margaret W's avatar
Margaret W

Latest lowest rating:

1

In branch service review Andrea was so helpful and explained everything. Reviewed on: 30th October 2025
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2778)

We go to your agency in Clevedon.

5
We go to your agency in Clevedon. They are always welcoming and know their stuff. I don't like putting passbooks in the post so handing them over to a real person gives us confidence that they never leave safe hands. If you didn't have that agency I'm not sure what we would do. Its personal. Reviewed on: 17th September 2025
John R's avatar
John R
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. We’ll share your feedback with our Clevedon agency. Response date: 17th September 2025
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Monmouthshire Building Society

In branch service review

5
Interest rates are very competitive. Extremely good customer service. Reviewed on: 17th September 2025
Reply from Monmouthshire Building Society We’re really pleased to hear everything went well! Thanks for taking the time to share this. Response date: 17th October 2025
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Monmouthshire Building Society

In branch service review

5
Local and convenient. Knowledgeable staff. Reviewed on: 17th September 2025

In branch service review

5
High 1 year ISA rate; Ellie was great during account opening. Local and on the Highstreet, I've had accounts for almost 10 years. Reviewed on: 17th September 2025

In branch service review

5
Always a pleasure to visit Chepstow shop stay on Highstreet. Reviewed on: 17th September 2025

In branch service review

5
Ellie was very understanding of my needs very professional in all aspect made opening account easy to understand. Reviewed on: 17th September 2025

In branch service review

5
Ellie provided exceptional assistance in opening our new accounts. Reviewed on: 17th September 2025

In branch service review

5
Very thorough with explanations on the various accounts. Reviewed on: 15th September 2025

In branch service review

5
I live in Caldicot and it is so convenient to be able to get any cash I may need locally. Reviewed on: 15th September 2025

In branch service review

5
Andrea was extremely helpful today and explained all our needs for our accounts and money savings. Thank you. Reviewed on: 15th September 2025

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