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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.87
Based on 2,929 reviews, last reviewed 15th Feb 2026
70% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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Latest highest rating:

5

Very good and smooth and open account Very good and smooth and open account Reviewed on: 15th February 2026
Paul R's avatar
Paul R

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
Visit provider site Read all reviews Write a review

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2929)

Local Building Society

5
I wanted a local building society offering a product I wanted & face to face service. This filled the bill. Reviewed on: 27th October 2025
Janet B's avatar
Janet B
Reply from Monmouthshire Building Society Thank you so much for taking your time to leave us a review. We are so glad you are happy with our services! Response date: 28th October 2025
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Monmouthshire Building Society

In branch service review

5
Need to renew bond past due date. Lisa was really helpful and took me to a room to open a new account - fantastic service. Reviewed on: 27th October 2025

In branch service review

5
I like the way that all information I gave is confidential and no one can hear what we are talking about. Reviewed on: 27th October 2025

In branch service review

5
The staff, Adele, was very polite explained all options of what I needed was very helpful and sensitive to my situation. Reviewed on: 25th October 2025

In branch service review

5
Small, friendly and very efficient staff esp. Adele. Reviewed on: 25th October 2025

In branch service review

5
Very friendly and helpful staff they are all their for customers. - David. Reviewed on: 25th October 2025

In branch service review

5
Friendly informative, Sarah was very helpful. Reviewed on: 24th October 2025

In branch service review

5
Access I have and work close by very friendly and helpful. Reviewed on: 24th October 2025

In branch service review

5
Personal service, very considerate, kind and helpful when my parents died. They made handling accounts so much easier . Their kindness and understanding is an example to other banks on how to treat your customers. Reviewed on: 24th October 2025

In branch service review

5
One of the few branch you can attend with a person you can see face to face. Makes it much easier to ask questions and get understandable answers. Reviewed on: 24th October 2025

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