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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.84
Based on 2,945 reviews, last reviewed 9th Apr 2026
88% decrease in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Great, friendly, staff in the branch. Great, friendly, staff in the branch. Reviewed on: 9th April 2026
DJD's avatar
DJD

Latest lowest rating:

1

Useless Monmouth BS App In order to open a savings account with Monmouth BS you have to use an App which is sadly the way a lot of financial companies are going. Of course it... Read more Reviewed on: 8th April 2026
G L's avatar
G L
Visit provider site Read all reviews Write a review

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2945)

In branch service review

4
Appreciate the local branch, Andrea was very helpful with product knowledge. Reviewed on: 30th October 2025

In branch service review

5
Ease of dealing with member of staff with the product that suits my needs. Reviewed on: 30th October 2025

In branch service review

5
Friendly knowledgeable staff, local friendly atmosphere in branch, Convenient. Reviewed on: 30th October 2025

Always a friendly face to greet you.

5
Always a friendly face to greet you. Always willing to help Reviewed on: 29th October 2025
Kathryn W's avatar
Kathryn W
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We'll share your feedback with the branch colleagues. Response date: 29th October 2025
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Monmouthshire Building Society

In branch service review

5
Easy to deal with in branch no so easy by phone. Reviewed on: 28th October 2025

In branch service review

4
I don't recommend financial institutions. Frequent rate changes with no reason. Reviewed on: 28th October 2025

Local Building Society

5
I wanted a local building society offering a product I wanted & face to face service. This filled the bill. Reviewed on: 27th October 2025
Janet B's avatar
Janet B
Reply from Monmouthshire Building Society Thank you so much for taking your time to leave us a review. We are so glad you are happy with our services! Response date: 28th October 2025
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Monmouthshire Building Society

In branch service review

5
Need to renew bond past due date. Lisa was really helpful and took me to a room to open a new account - fantastic service. Reviewed on: 27th October 2025

In branch service review

5
I like the way that all information I gave is confidential and no one can hear what we are talking about. Reviewed on: 27th October 2025

In branch service review

5
The staff, Adele, was very polite explained all options of what I needed was very helpful and sensitive to my situation. Reviewed on: 25th October 2025

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