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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.76
Based on 2,984 reviews, last reviewed 24th Jul 2026
24% decrease in 5 star reviews
in the past 90 days
60% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have an Isa and savings account with MBS. I have an Isa and savings account with MBS. From the time I opened my account with them, I have been treated with the greast of respect. Reviewed on: 24th July 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Not a rational approach to business. Dear Mr William Carroll, It now seems that Monmouthshire Building Society is no longer a customer centric Building Society. My wife and I have been re... Read more Reviewed on: 2nd July 2026
MR R C G Howell's avatar
MR R C G Howell
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2984)

In branch service review

5
Local personal service, excellent interest rates. Look forward to using the App. Reviewed on: 14th November 2025

In branch service review

5
Face to face, being able to speak to someone. Always friendly service in Chepstow. Reviewed on: 14th November 2025

In branch service review

5
Hannah ways very informative about the products. I am interested in the one access bonds and they answered all of my questions about it. Reviewed on: 14th November 2025

In branch service review

5
Great Atmosphere. Lovel Staff. Especially Leighton and Beth who were so kind to my Disabled Partner. Reviewed on: 13th November 2025

In branch service review

5
All the staff are amazing, helpful, funny especially Kate, Jo and Mathew. They are so professional in their job. They are an absolute credit to the society. Reviewed on: 13th November 2025

In branch service review

5
The atmosphere. The staff are so friendly and Nice. Especially Jo who welcomed us in. Reviewed on: 13th November 2025

In branch service review

5
Great customer service, especially by Ellis, Tess, Alison and Lucas. Reviewed on: 13th November 2025

In branch service review

5
Dwin hoffi Lucas achos mae en profesional iawnd garedig. Reviewed on: 13th November 2025

In branch service review

5
The great atmosphere the wonderful staff who always make me and my disabled girlfriend so welcome. Thank you to especially to Jo. Reviewed on: 13th November 2025

In branch service review

5
Friendly staff and very helpful. Reviewed on: 12th November 2025

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