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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.78
Based on 2,966 reviews, last reviewed 30th May 2026
63% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good Savins Information Good friendly and knowledgeable service. Reviewed on: 30th May 2026
John E's avatar
John E

Latest lowest rating:

1

The Issue 8 Regular Saver account has been the most... The Issue 8 Regular Saver account has been the most difficult account I have EVER tried to open; despite being a past, satisfied, MBS customer and sti... Read more Reviewed on: 27th May 2026
Adoniram's avatar
Adoniram
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2966)

In branch service review

5
Nothing, good introductions, coffee offered which was a nice touch. Very pleasant young member of staff, very knowledgeable. Advices us to have a different account we originally decided on. Reviewed on: 31st October 2025

In branch service review

5
Friendly and knowledgeable staff. Have always been made to feel welcome when I visit. Feels more personal service than computers. Reviewed on: 31st October 2025

In branch service review

4
I like the fact that your interest rates are the same across the board. Would like to see monthly interest. Reviewed on: 31st October 2025

In branch service review

5
Good service - would like to be open on Saturdays. Reviewed on: 31st October 2025

In branch service review

5
Good customer service, Saturday opening would be good. Reviewed on: 31st October 2025

In branch service review

5
As all banks close branches its great to have a local financial institution to deal with. Reviewed on: 31st October 2025

In branch service review

5
Sarah has been extremely helpful and professional. Reviewed on: 31st October 2025

In branch service review

5
Friendly staff who are very knowledgeable about products. Prompt efficient service. Tina was / is exceptionally helpful and friendly and very knowledgeable. Reviewed on: 30th October 2025

In branch service review

5
Very helpful and knowledgeable thank you. Reviewed on: 30th October 2025

In branch service review

5
Liked that its local and face to face. Reviewed on: 30th October 2025

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