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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.84
Based on 2,948 reviews, last reviewed 9th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Saving for the average man.cis very knowledgea Mrs McDermott is very knowledgeable and is good communicator. This is a service I would never get on the web or on the phone. Reviewed on: 9th April 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Useless Monmouth BS App In order to open a savings account with Monmouth BS you have to use an App which is sadly the way a lot of financial companies are going. Of course it... Read more Reviewed on: 8th April 2026
G L's avatar
G L
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2948)

In branch service review

5
Need to renew bond past due date. Lisa was really helpful and took me to a room to open a new account - fantastic service. Reviewed on: 27th October 2025

In branch service review

5
I like the way that all information I gave is confidential and no one can hear what we are talking about. Reviewed on: 27th October 2025

In branch service review

5
The staff, Adele, was very polite explained all options of what I needed was very helpful and sensitive to my situation. Reviewed on: 25th October 2025

In branch service review

5
Small, friendly and very efficient staff esp. Adele. Reviewed on: 25th October 2025

In branch service review

5
Very friendly and helpful staff they are all their for customers. - David. Reviewed on: 25th October 2025

In branch service review

5
Friendly informative, Sarah was very helpful. Reviewed on: 24th October 2025

In branch service review

5
Access I have and work close by very friendly and helpful. Reviewed on: 24th October 2025

In branch service review

5
Personal service, very considerate, kind and helpful when my parents died. They made handling accounts so much easier . Their kindness and understanding is an example to other banks on how to treat your customers. Reviewed on: 24th October 2025

In branch service review

5
One of the few branch you can attend with a person you can see face to face. Makes it much easier to ask questions and get understandable answers. Reviewed on: 24th October 2025

In branch service review

5
Quick and efficient service in Hereford. Staff were very helpful in opening my new account today. I was pleasantly surprised to receive a passbook. Reviewed on: 24th October 2025

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