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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.87
Based on 2,930 reviews, last reviewed 17th Feb 2026
70% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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0%

Latest highest rating:

5

Great Experience Found Vicky very knowledgeable on the products on offer. Very helpful on explaining to us what we needed. Very satisfied with the whole experience whi... Read more Reviewed on: 17th February 2026
Vernon O's avatar
Vernon O

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2930)

In branch service review

5
Friendly professional service, good rates on accounts. Reviewed on: 18th October 2025

In branch service review

5
Very friendly staff, Adele and Cath are always ready to help. Reviewed on: 18th October 2025

In branch service review

5
Evan was very helpful in helping me to open an account with MBS. Reviewed on: 17th October 2025

In branch service review

5
Brilliant customer service from Jon. Reviewed on: 17th October 2025

In branch service review

5
Very helpful, friendly, nice coffee. Reviewed on: 17th October 2025

Highly recommend MonBS.

5
Highly recommend MonBS. Very engaged,friendly professional service. Reliable and patient with customer service outstanding. Both of us appreciate the non flashy stable approach to financial matters. Reviewed on: 16th October 2025
Bettinson's avatar
Bettinson
Reply from Monmouthshire Building Society Thank you so much for taking your time to leave us a review. We are so glad you are happy with our services! Response date: 16th October 2025
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Monmouthshire Building Society

In branch service review

5
Its lovely having a local branch. Reviewed on: 13th October 2025

In branch service review

5
Local - Lesley ways very helpful today. Lovely staff at Caldicot. Reviewed on: 13th October 2025

In branch service review

5
Convenience of branch, pleasant staff and comfortable surroundings. Reviewed on: 13th October 2025

In branch service review

4
Fantastic service at Caldicot, saw us without an appointment thank you. Reviewed on: 13th October 2025

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