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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.84
Based on 2,948 reviews, last reviewed 9th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Saving for the average man.cis very knowledgea Mrs McDermott is very knowledgeable and is good communicator. This is a service I would never get on the web or on the phone. Reviewed on: 9th April 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Useless Monmouth BS App In order to open a savings account with Monmouth BS you have to use an App which is sadly the way a lot of financial companies are going. Of course it... Read more Reviewed on: 8th April 2026
G L's avatar
G L
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2948)

In branch service review

5
I like the convenience of the Hereford agency, please never leave. Staff always helpful and knowledgeable. Rates have dropped and they used to be competitive. Reviewed on: 24th October 2025

In branch service review

5
Julie was great. I enquired about my account and she issues me with a new book. Always such a good service from all the staff. Reviewed on: 21st October 2025

In branch service review

5
Personal interactions, face to face dialogue. Helpful staff and convenient opening hours. Competitive interest rates. Reviewed on: 21st October 2025

In branch service review

5
Very helpful staff - nothing is too much to ask having a book is also nice. Reviewed on: 20th October 2025

In branch service review

5
Really like that it is on my high street and the service is personal and tailored to our needs. Reviewed on: 20th October 2025

In branch service review

3
Sarah was really pleasant and welcoming. It is disappointing that Monmouthshire would supersede accounts insuring long term customer get a poor deal. My 30 day access account received a considerably worse interest rate than a 35 day account. Reviewed on: 18th October 2025

In branch service review

5
Reliable, friendly service. Branches easily accessible good history of service. Reviewed on: 18th October 2025

In branch service review

5
Staff give us the personal touch, especially Adele and Cath. Reviewed on: 18th October 2025

In branch service review

5
Friendly professional service, good rates on accounts. Reviewed on: 18th October 2025

In branch service review

5
Very friendly staff, Adele and Cath are always ready to help. Reviewed on: 18th October 2025

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