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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.78
Based on 2,966 reviews, last reviewed 30th May 2026
63% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Good Savins Information Good friendly and knowledgeable service. Reviewed on: 30th May 2026
John E's avatar
John E

Latest lowest rating:

1

The Issue 8 Regular Saver account has been the most... The Issue 8 Regular Saver account has been the most difficult account I have EVER tried to open; despite being a past, satisfied, MBS customer and sti... Read more Reviewed on: 27th May 2026
Adoniram's avatar
Adoniram
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2966)

In branch service review

1
Andrea was so helpful and explained everything. Reviewed on: 30th October 2025

In branch service review

4
Appreciate the local branch, Andrea was very helpful with product knowledge. Reviewed on: 30th October 2025

In branch service review

5
Ease of dealing with member of staff with the product that suits my needs. Reviewed on: 30th October 2025

In branch service review

5
Friendly knowledgeable staff, local friendly atmosphere in branch, Convenient. Reviewed on: 30th October 2025

Always a friendly face to greet you.

5
Always a friendly face to greet you. Always willing to help Reviewed on: 29th October 2025
Kathryn W's avatar
Kathryn W
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We'll share your feedback with the branch colleagues. Response date: 29th October 2025
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Monmouthshire Building Society

In branch service review

5
Easy to deal with in branch no so easy by phone. Reviewed on: 28th October 2025

In branch service review

4
I don't recommend financial institutions. Frequent rate changes with no reason. Reviewed on: 28th October 2025

Local Building Society

5
I wanted a local building society offering a product I wanted & face to face service. This filled the bill. Reviewed on: 27th October 2025
Janet B's avatar
Janet B
Reply from Monmouthshire Building Society Thank you so much for taking your time to leave us a review. We are so glad you are happy with our services! Response date: 28th October 2025
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Monmouthshire Building Society

In branch service review

5
Need to renew bond past due date. Lisa was really helpful and took me to a room to open a new account - fantastic service. Reviewed on: 27th October 2025

In branch service review

5
I like the way that all information I gave is confidential and no one can hear what we are talking about. Reviewed on: 27th October 2025

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