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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.76
Based on 2,984 reviews, last reviewed 24th Jul 2026
24% decrease in 5 star reviews
in the past 90 days
60% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have an Isa and savings account with MBS. I have an Isa and savings account with MBS. From the time I opened my account with them, I have been treated with the greast of respect. Reviewed on: 24th July 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Not a rational approach to business. Dear Mr William Carroll, It now seems that Monmouthshire Building Society is no longer a customer centric Building Society. My wife and I have been re... Read more Reviewed on: 2nd July 2026
MR R C G Howell's avatar
MR R C G Howell
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2984)

In branch service review

5
Visited Branch and received excellent service from staff sorted everything I needed. Well done. Reviewed on: 4th November 2025

In branch service review

5
Staff always helpful and cheerful. I enjoy visiting the branch, it always looks welcoming when I visit about twice a month. Reviewed on: 4th November 2025

In branch service review

5
Very helpful staff. Branch near me. Convenient. Reviewed on: 3rd November 2025

In branch service review

5
A local presences in Caldicot and Chepstow. Reviewed on: 3rd November 2025

In branch service review

5
Opening hours and staff very helpful. Reviewed on: 1st November 2025

In branch service review

4
People are very friendly and explain things for us to understand. Reviewed on: 1st November 2025

In branch service review

5
We came in to mature bond. Lovely welcome even made us a cuppa. Thank you Danin and Cath. Reviewed on: 1st November 2025

In branch service review

5
Patient explanations. Plenty of time to study options available. Notification please if rates go up. Reviewed on: 31st October 2025

In branch service review

5
Nothing, good introductions, coffee offered which was a nice touch. Very pleasant young member of staff, very knowledgeable. Advices us to have a different account we originally decided on. Reviewed on: 31st October 2025

In branch service review

5
Friendly and knowledgeable staff. Have always been made to feel welcome when I visit. Feels more personal service than computers. Reviewed on: 31st October 2025

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