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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.71
Based on 3,006 reviews, last reviewed 13th Sep 2026
No new 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

CHEQUES LOST INTERNALLY AT MONMOUTHSHIRE BS After depositing a cheque at the end of June in a local branch, I was told over 2 weeks later that it could not be found. Please be aware that MBS nee... Read more Reviewed on: 16th August 2026
Clare's avatar
Clare
Visit provider site Read all reviews Write a review

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3006)

In branch service review

5
The great atmosphere the wonderful staff who always make me and my disabled girlfriend so welcome. Thank you to especially to Jo. Reviewed on: 13th November 2025

In branch service review

5
Friendly staff and very helpful. Reviewed on: 12th November 2025

In branch service review

5
Very helpful and professional and knowledgeable. Very friendly. Reviewed on: 11th November 2025

In branch service review

4
I would like an ISA or bond paying monthly interest. Reviewed on: 11th November 2025

In branch service review

5
Always friendly service from the staff at Chepstow. Julie was great today, helping with my query. Reviewed on: 11th November 2025

In branch service review

5
I have been with the Monmouthshire building society for many years. The staff as always friendly and helpful especially Sarah with helping me today from a telephone call to her seeing me in Branch the same day. Reviewed on: 10th November 2025

In branch service review

5
Personal approach, Professional service, Excellent and welcoming manner. Reviewed on: 10th November 2025

In branch service review

5
Staff are very friendly and took time to explained options clearly. Reviewed on: 10th November 2025

Visited today to move saving and update main saving...

5
Visited today to move saving and update main saving plan. Service was efficient, staff were polite, clear and professional. Best of all it’s location. Reviewed on: 10th November 2025
Margaret W's avatar
Margaret W
Reply from Monmouthshire Building Society We are really happy to hear you had a good experience with our colleagues. Thank you for leavings us a review. Response date: 10th November 2025
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Monmouthshire Building Society

In branch service review

5
Really easy account opening process today in Hereford with Izzy. Please stay on the high street and keep the passbook. Reviewed on: 7th November 2025

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