Write a review

Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.91 (1167 reviews)

View other Monmouthshire Building Society products

4.91

Based on 1,167 reviews, last reviewed 24th Dec 2024

45% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

3 star

Latest highest rating:

5

Outstanding service My husband and I were given service of the highest standard by both the lady and gentlemen who handled our enquiry when visiting the Abergavenny branc... Read more Reviewed on: 24th December 2024

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024

Read all reviews See your review

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1167)

Review of the Monmouthshire Building Society, Savings:

In branch service review

Local branch. Friendly staff - professional service. Joanne and Morgan are always helpful. Reviewed on: 25th October 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Joanne and Morgan. Response date: 28th November 2024

Service at Whitchurch .

Service at Whitchurch . Cardiff office excellent ! Reviewed on: 17th October 2024

Reply from Monmouthshire Building Society Thank you for leaving a review for the Society. We are so pleased that you had excellent service at Whitchurch. Your comments will be passed on to the team. Response date: 17th October 2024

Friendly and easy account process

Simple appointment to close an older account and move it into a newer savings account. The rep helping me (Mandy Gizzi) was very polite, helpful, and patient so everything went smoothly. Reviewed on: 16th October 2024

Reply from Monmouthshire Building Society Thank you for leaving a review following your appointment. We are so pleased to hear your positive feedback. Your comments will be shared with Mandy. Response date: 16th October 2024

Good savings rates staff are easy to get on with.

Good savings rates staff are easy to get on with. Reviewed on: 16th October 2024

Reply from Monmouthshire Building Society Thank you for leaving a review for the Society, we are so pleased that you have had a positive experience. Response date: 16th October 2024

In branch service review

Brand new customer to Caldicot. I love the face-to-face service and the place being local. Reviewed on: 14th October 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 21st November 2024

In branch service review

Friendly, helpful, supportive staff at Caldicot. Reviewed on: 14th October 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024

In branch service review

Friendly staff at Caldicot. Please do travel insurance. Reviewed on: 14th October 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 14th November 2024

In branch service review

I like engaging with the Caldicot staff, the personal touch is lovely as I don't like internet banking. Reviewed on: 14th October 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Caldicot branch. Response date: 21st November 2024

In branch service review

The staff are always most welcoming and helpful. Reviewed on: 14th October 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 21st November 2024

In branch service review

Branch is Caldicot, local and very helpful. Reviewed on: 14th October 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024

In branch service review

Excellent service from all staff members. Convenient high street location. A second chair in the entrance would be good as a lot of clients are of a certain age. Reviewed on: 14th October 2024

Reply from Monmouthshire Building Society hank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 21st November 2024

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Monmouthshire Building Society: Savings reviews

45% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (1167)

In branch service review

Service at Whitchurch .

Friendly and easy account process

Good savings rates staff are easy to get on with.

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024