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Monmouthshire Building Society: Savings reviews

4.91
Based on 1,165 reviews, last reviewed 6th Dec 2024
28% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
7%
3 star
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0%
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0%

Latest highest rating:

5

Very helpful and well informed advisers, this societ... Very helpful and well informed advisers, this society offers very competitive rates with local branches within their area of operation Reviewed on: 6th December 2024
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Meldrew

Latest lowest rating:

1

Poor interest rates & poor customer service Poor interest rates, can get much higher interest rates elsewhere with better customer service and access. I've tried getting help before and they con... Read more Reviewed on: 22nd January 2024
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Steve

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1165)

Review of the Monmouthshire Building Society, Savings:

Monmouthshire Building Society Branch Review

5
Always pleasant and helpful. Nothing is too much trouble for them. Lovely to come and have a chat. Reviewed on: 21st September 2023
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
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Monmouthshire Building Society

In branch service review

4
Can visit in branch with friendly, competent staff. Queries well dealt with. Reviewed on: 30th September 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 28th October 2024
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Monmouthshire Building Society

In branch service review

5
Very helpful and informative. Friendly staff. Welcoming. Reviewed on: 30th September 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 28th October 2024
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Monmouthshire Building Society

Great service at the Caldicot Branch.

5
The staff were very friendly and welcoming on arrival. They offered us tea and coffee! Not something you get at other building societies. I hadn’t made an appointment to set up an account but the branch manager made time for me and did it there and then himself, to save me from needing tocome back. I was very grateful. He explained everything in simple language and spent extra time answering my questions. I didn’t have all the information needed to set up the account but he made arrangements for me to securely phone it in later. I’m so happy that I can go into a branch and speak to someone. It’s why I decided on the Monmouthshire. Reviewed on: 29th September 2024
Reply from Monmouthshire Building Society Thank you for leaving a review following your visit to the Caldicot branch, we are so pleased that you received great service. Your feedback has been passed on to the team. Response date: 30th September 2024
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Monmouthshire Building Society

In branch service review

5
Very helpful staff at my branch (Caerleon Road), could not wish for better. Reviewed on: 28th September 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Caerleon Road branch. Response date: 28th October 2024
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Monmouthshire Building Society

In branch service review

5
Keep doing what you are doing to help the customers. Reviewed on: 28th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th October 2024
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Monmouthshire Building Society

Cardiff branch

5
The experience in Cardiff branch was amazing, they made sure that all my details were up to date and ensuring the account was mine Reviewed on: 27th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review following a visit to one of our branches. Your feedback has been passed on to the Cardiff branch. Response date: 30th September 2024
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Monmouthshire Building Society

In branch service review

4
Local - I like the though of investing in a local building society. Reviewed on: 27th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th October 2024
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Monmouthshire Building Society

In branch service review

4
I like that you have an agent with an office in Hereford. Reviewed on: 27th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th October 2024
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Monmouthshire Building Society

In branch service review

5
I like speaking to people face-to-face. Reviewed on: 27th September 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 28th October 2024
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Monmouthshire Building Society

In branch service review

5
Monmouth branch is where I go and they've always been very helpful, knowledgeable, quick and efficient. Reviewed on: 27th September 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Monmouth branch. Response date: 28th October 2024
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Monmouthshire Building Society

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