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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.71 (3006 reviews)

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4.71

Based on 3,006 reviews, last reviewed 13th Sep 2026

No new 5 star reviews

in the past 90 days

40% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

CHEQUES LOST INTERNALLY AT MONMOUTHSHIRE BS After depositing a cheque at the end of June in a local branch, I was told over 2 weeks later that it could not be found. Please be aware that MBS nee... Read more Reviewed on: 16th August 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3006)

In branch service review

Andrea was so helpful and explained everything. Reviewed on: 30th October 2025

In branch service review

Appreciate the local branch, Andrea was very helpful with product knowledge. Reviewed on: 30th October 2025

In branch service review

Ease of dealing with member of staff with the product that suits my needs. Reviewed on: 30th October 2025

In branch service review

Friendly knowledgeable staff, local friendly atmosphere in branch, Convenient. Reviewed on: 30th October 2025

Always a friendly face to greet you.

Always a friendly face to greet you. Always willing to help Reviewed on: 29th October 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We'll share your feedback with the branch colleagues. Response date: 29th October 2025

In branch service review

Easy to deal with in branch no so easy by phone. Reviewed on: 28th October 2025

In branch service review

I don't recommend financial institutions. Frequent rate changes with no reason. Reviewed on: 28th October 2025

Local Building Society

I wanted a local building society offering a product I wanted & face to face service. This filled the bill. Reviewed on: 27th October 2025

Reply from Monmouthshire Building Society Thank you so much for taking your time to leave us a review. We are so glad you are happy with our services! Response date: 28th October 2025

In branch service review

Need to renew bond past due date. Lisa was really helpful and took me to a room to open a new account - fantastic service. Reviewed on: 27th October 2025

In branch service review

I like the way that all information I gave is confidential and no one can hear what we are talking about. Reviewed on: 27th October 2025

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Monmouthshire Building Society: Savings reviews

No new 5 star reviews

40% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (3006)

In branch service review

In branch service review

In branch service review

In branch service review

Always a friendly face to greet you.

In branch service review

In branch service review

Local Building Society

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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