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Monmouthshire Building Society: Savings reviews

4.86
Based on 2,930 reviews, last reviewed 17th Feb 2026
77% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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Latest highest rating:

5

Great Experience Found Vicky very knowledgeable on the products on offer. Very helpful on explaining to us what we needed. Very satisfied with the whole experience whi... Read more Reviewed on: 17th February 2026
Vernon O's avatar
Vernon O

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2930)

In branch service review

5
No Improvement, very helpful staff. Reviewed on: 6th October 2025

In branch service review

5
Brilliant branch was amazing very helpful, with what we was after plus sorted everything out straight away. Much appreciated. Reviewed on: 6th October 2025

In branch service review

5
Very helpful, lovely staff at the branch. Reviewed on: 6th October 2025

In branch service review

5
The welcome-ness/warmth, friendly/connecting staff, easy explanations. Reviewed on: 6th October 2025

In branch service review

5
Its good you can speak and see someone on a Saturday morning and its not online banking. Staff are fab spoke to Lisa today. Reviewed on: 4th October 2025

In branch service review

5
I felt that the annual review was sometime in a language that financial professionals might understand, bar an ordinary investor. Also too many acronyms were used. Reviewed on: 4th October 2025

In branch service review

5
Local branch, with helpful staff (Morgan) also makes great coffee. Reviewed on: 4th October 2025

In branch service review

5
Very convenient being in centre of village, very helpful staff. Reviewed on: 4th October 2025

In branch service review

4
Very helpful and friendly welcoming. (make nice tea). Reviewed on: 4th October 2025

In branch service review

5
Personable friendly and patient staff!. I would like to thank Catherine (Swansea) in particular for her kindness and understanding when closing my account. Reviewed on: 4th October 2025

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