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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.76
Based on 2,984 reviews, last reviewed 24th Jul 2026
24% decrease in 5 star reviews
in the past 90 days
60% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have an Isa and savings account with MBS. I have an Isa and savings account with MBS. From the time I opened my account with them, I have been treated with the greast of respect. Reviewed on: 24th July 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Not a rational approach to business. Dear Mr William Carroll, It now seems that Monmouthshire Building Society is no longer a customer centric Building Society. My wife and I have been re... Read more Reviewed on: 2nd July 2026
MR R C G Howell's avatar
MR R C G Howell
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2984)

In branch service review

5
Really like that it is on my high street and the service is personal and tailored to our needs. Reviewed on: 20th October 2025

In branch service review

3
Sarah was really pleasant and welcoming. It is disappointing that Monmouthshire would supersede accounts insuring long term customer get a poor deal. My 30 day access account received a considerably worse interest rate than a 35 day account. Reviewed on: 18th October 2025

In branch service review

5
Reliable, friendly service. Branches easily accessible good history of service. Reviewed on: 18th October 2025

In branch service review

5
Staff give us the personal touch, especially Adele and Cath. Reviewed on: 18th October 2025

In branch service review

5
Friendly professional service, good rates on accounts. Reviewed on: 18th October 2025

In branch service review

5
Very friendly staff, Adele and Cath are always ready to help. Reviewed on: 18th October 2025

In branch service review

5
Evan was very helpful in helping me to open an account with MBS. Reviewed on: 17th October 2025

In branch service review

5
Brilliant customer service from Jon. Reviewed on: 17th October 2025

In branch service review

5
Very helpful, friendly, nice coffee. Reviewed on: 17th October 2025

Highly recommend MonBS.

5
Highly recommend MonBS. Very engaged,friendly professional service. Reliable and patient with customer service outstanding. Both of us appreciate the non flashy stable approach to financial matters. Reviewed on: 16th October 2025
Bettinson's avatar
Bettinson
Reply from Monmouthshire Building Society Thank you so much for taking your time to leave us a review. We are so glad you are happy with our services! Response date: 16th October 2025
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Monmouthshire Building Society

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