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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.76
Based on 2,984 reviews, last reviewed 24th Jul 2026
24% decrease in 5 star reviews
in the past 90 days
60% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have an Isa and savings account with MBS. I have an Isa and savings account with MBS. From the time I opened my account with them, I have been treated with the greast of respect. Reviewed on: 24th July 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Not a rational approach to business. Dear Mr William Carroll, It now seems that Monmouthshire Building Society is no longer a customer centric Building Society. My wife and I have been re... Read more Reviewed on: 2nd July 2026
MR R C G Howell's avatar
MR R C G Howell
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2984)

In branch service review

5
Very friendly and helpful staff they are all their for customers. - David. Reviewed on: 25th October 2025

In branch service review

5
Friendly informative, Sarah was very helpful. Reviewed on: 24th October 2025

In branch service review

5
Access I have and work close by very friendly and helpful. Reviewed on: 24th October 2025

In branch service review

5
Personal service, very considerate, kind and helpful when my parents died. They made handling accounts so much easier . Their kindness and understanding is an example to other banks on how to treat your customers. Reviewed on: 24th October 2025

In branch service review

5
One of the few branch you can attend with a person you can see face to face. Makes it much easier to ask questions and get understandable answers. Reviewed on: 24th October 2025

In branch service review

5
Quick and efficient service in Hereford. Staff were very helpful in opening my new account today. I was pleasantly surprised to receive a passbook. Reviewed on: 24th October 2025

In branch service review

5
I like the convenience of the Hereford agency, please never leave. Staff always helpful and knowledgeable. Rates have dropped and they used to be competitive. Reviewed on: 24th October 2025

In branch service review

5
Julie was great. I enquired about my account and she issues me with a new book. Always such a good service from all the staff. Reviewed on: 21st October 2025

In branch service review

5
Personal interactions, face to face dialogue. Helpful staff and convenient opening hours. Competitive interest rates. Reviewed on: 21st October 2025

In branch service review

5
Very helpful staff - nothing is too much to ask having a book is also nice. Reviewed on: 20th October 2025

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