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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.71
Based on 3,006 reviews, last reviewed 13th Sep 2026
No new 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

CHEQUES LOST INTERNALLY AT MONMOUTHSHIRE BS After depositing a cheque at the end of June in a local branch, I was told over 2 weeks later that it could not be found. Please be aware that MBS nee... Read more Reviewed on: 16th August 2026
Clare's avatar
Clare
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3006)

In branch service review

5
The staff, Adele, was very polite explained all options of what I needed was very helpful and sensitive to my situation. Reviewed on: 25th October 2025

In branch service review

5
Small, friendly and very efficient staff esp. Adele. Reviewed on: 25th October 2025

In branch service review

5
Very friendly and helpful staff they are all their for customers. - David. Reviewed on: 25th October 2025

In branch service review

5
Friendly informative, Sarah was very helpful. Reviewed on: 24th October 2025

In branch service review

5
Access I have and work close by very friendly and helpful. Reviewed on: 24th October 2025

In branch service review

5
Personal service, very considerate, kind and helpful when my parents died. They made handling accounts so much easier . Their kindness and understanding is an example to other banks on how to treat your customers. Reviewed on: 24th October 2025

In branch service review

5
One of the few branch you can attend with a person you can see face to face. Makes it much easier to ask questions and get understandable answers. Reviewed on: 24th October 2025

In branch service review

5
Quick and efficient service in Hereford. Staff were very helpful in opening my new account today. I was pleasantly surprised to receive a passbook. Reviewed on: 24th October 2025

In branch service review

5
I like the convenience of the Hereford agency, please never leave. Staff always helpful and knowledgeable. Rates have dropped and they used to be competitive. Reviewed on: 24th October 2025

In branch service review

5
Julie was great. I enquired about my account and she issues me with a new book. Always such a good service from all the staff. Reviewed on: 21st October 2025

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