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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.76
Based on 2,984 reviews, last reviewed 24th Jul 2026
24% decrease in 5 star reviews
in the past 90 days
60% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have an Isa and savings account with MBS. I have an Isa and savings account with MBS. From the time I opened my account with them, I have been treated with the greast of respect. Reviewed on: 24th July 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Not a rational approach to business. Dear Mr William Carroll, It now seems that Monmouthshire Building Society is no longer a customer centric Building Society. My wife and I have been re... Read more Reviewed on: 2nd July 2026
MR R C G Howell's avatar
MR R C G Howell
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2984)

In branch service review

5
Convenient and personal service. Reviewed on: 11th October 2025

In branch service review

5
Conveniently located to my home. Reviewed on: 11th October 2025

In branch service review

5
Helpful, friendly , patient and informative. Reviewed on: 11th October 2025

In branch service review

5
Muss was professional and helpful. Reviewed on: 11th October 2025

In branch service review

5
Friendly service / Always understanding - David was really helpful with my mother. Reviewed on: 11th October 2025

In branch service review

5
Very helpful and friendly David. Reviewed on: 11th October 2025

In branch service review

5
Gareth really took time with my 90 you mother after having terrible service in Lloyds. My mom knew she had 2 other accounts with you, however Gareth found another one. Gareth even made us a cup of tea! Excellent service. Reviewed on: 11th October 2025

In branch service review

5
Very professional and friendly with Adele. Reviewed on: 11th October 2025

In branch service review

4
Working as a P.O.A for my mother of all the financial organisations I've dealt with the Monmouthshire has been the most difficult. I understand that process has now changed. Reviewed on: 11th October 2025

In branch service review

5
The personal touch , made to feel very valued and time given to fully understand the products. Morgan was very patients dealt in plain English and I felt I understood the products. Reviewed on: 11th October 2025

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