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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.71
Based on 3,006 reviews, last reviewed 13th Sep 2026
No new 5 star reviews
in the past 90 days
40% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

CHEQUES LOST INTERNALLY AT MONMOUTHSHIRE BS After depositing a cheque at the end of June in a local branch, I was told over 2 weeks later that it could not be found. Please be aware that MBS nee... Read more Reviewed on: 16th August 2026
Clare's avatar
Clare
Visit provider site Read all reviews Write a review

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (3006)

In branch service review

5
Very helpful, friendly, nice coffee. Reviewed on: 17th October 2025

Highly recommend MonBS.

5
Highly recommend MonBS. Very engaged,friendly professional service. Reliable and patient with customer service outstanding. Both of us appreciate the non flashy stable approach to financial matters. Reviewed on: 16th October 2025
Bettinson's avatar
Bettinson
Reply from Monmouthshire Building Society Thank you so much for taking your time to leave us a review. We are so glad you are happy with our services! Response date: 16th October 2025
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Monmouthshire Building Society

In branch service review

5
Its lovely having a local branch. Reviewed on: 13th October 2025

In branch service review

5
Local - Lesley ways very helpful today. Lovely staff at Caldicot. Reviewed on: 13th October 2025

In branch service review

5
Convenience of branch, pleasant staff and comfortable surroundings. Reviewed on: 13th October 2025

In branch service review

4
Fantastic service at Caldicot, saw us without an appointment thank you. Reviewed on: 13th October 2025

In branch service review

4
Great service at Caldicot, seen face to face. Reviewed on: 13th October 2025

In branch service review

5
I love the personal service at Caldicot. Society as a whole is great. Reviewed on: 13th October 2025

In branch service review

5
Caldicot is local to me, all the staff are really helpful especially Lesley who helped me with my accounts today. Nice to speak to someone face to face. Reviewed on: 13th October 2025

In branch service review

5
Great customer service . Nice atmosphere, lovely staff. Thank you Leighton, Jo, Kate and Beth. Reviewed on: 13th October 2025

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