Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.76
Based on 2,984 reviews, last reviewed 24th Jul 2026
24% decrease in 5 star reviews
in the past 90 days
60% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have an Isa and savings account with MBS. I have an Isa and savings account with MBS. From the time I opened my account with them, I have been treated with the greast of respect. Reviewed on: 24th July 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Not a rational approach to business. Dear Mr William Carroll, It now seems that Monmouthshire Building Society is no longer a customer centric Building Society. My wife and I have been re... Read more Reviewed on: 2nd July 2026
MR R C G Howell's avatar
MR R C G Howell
Visit provider site Read all reviews Write a review

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Monmouthshire Building Society Savings reviews (2984)

In branch service review

5
I like the friendliness of the staff in all branches in particular Risca. Morgan has been very good explained all details of the investments I am signing up too. Reviewed on: 11th October 2025

In branch service review

4
I think the interest rates on ISA's could be more competitive. Reviewed on: 11th October 2025

Appointment with Morgan Risca Branch

5
Had an appointment with Morgan at Risca branch. He was excellent in his presentation ensuring I knew the various products available and criteria. He was very patient and helpful in transferring and taking out a new product. I was very impressed with his attitude and customer service skills. Reviewed on: 10th October 2025
Philip Jones's avatar
Philip Jones
Reply from Monmouthshire Building Society Thank you for leaving a review for the Risca branch. We really appreciate your positive feedback and we'll share this review with Morgan. Response date: 13th October 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

Very good, Anjna Patel was very nice and helpful.

5
Very good, Anjna Patel was very nice and helpful. Reviewed on: 10th October 2025
Moez Dharamshi 's avatar
Moez Dharamshi
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. We will share your review with Anjna. Response date: 10th October 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Branch is convenient and staff are always pleasant and helpful. Reviewed on: 10th October 2025

In branch service review

5
Very happy with the staff, always welcoming and friendly. Reviewed on: 10th October 2025

In branch service review

5
Very helpful staff, Sarah dealt with me. Reviewed on: 10th October 2025

In branch service review

5
Great building society. Been with you over 25 years. Reviewed on: 10th October 2025

In branch service review

5
We were treated by Jacki very good and treated in a way we would have expected. Reviewed on: 10th October 2025

In branch service review

4
That a branch is available locally. Reviewed on: 10th October 2025

Do you have a different Monmouthshire Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Monmouthshire Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill